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IDFC FIRST Bank
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I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.
To handle customer queries, it is important to actively listen, empathize, provide accurate information, and offer solutions.
Actively listen to the customer's query and let them fully explain their issue.
Empathize with the customer and acknowledge their concerns.
Provide accurate and relevant information to address their query.
Offer appropriate solutions or alternatives to resolve their issue.
Ensure clear communication
To sell banking products, I would focus on understanding the customer's needs and offering personalized solutions.
Listen to the customer's needs and tailor the product offering accordingly
Provide clear and concise information about the product and its benefits
Offer additional services or products that complement the customer's needs
Build trust and rapport with the customer to establish a long-term relationship
Stay up-t...
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
I appeared for an interview in May 2018.
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Apr 2019. There were 3 interview rounds.
Soiled note is a currency note that is dirty or stained while mutilated note is a currency note that is damaged or torn.
Soiled notes are currency notes that are dirty, stained, or have ink marks on them.
Mutilated notes are currency notes that are damaged, torn, or have missing parts.
Soiled notes can still be used for transactions but mutilated notes need to be exchanged for new ones.
Examples of mutilated notes include ...
MICR stands for Magnetic Ink Character Recognition. It is a technology used in banking for processing cheques.
MICR uses magnetic ink to print characters on cheques that can be read by machines.
The characters include the bank's routing number, account number, and cheque number.
MICR helps to automate the processing of cheques, making it faster and more accurate.
It is also used for other financial documents like deposit s
NEFT and RTGS are electronic fund transfer systems used in India.
NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.
RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.
NEFT transactions are settled in batches while RTGS transactions are settled individually.
Both NEFT and RTGS require the sender and receiver to have bank acc...
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
This tissue box is not just a box, it's a stylish accessory that adds a touch of elegance to any room.
The tissue box is made of high-quality materials that ensure durability and longevity.
It has a sleek and modern design that complements any decor.
The box is easy to refill and holds a large number of tissues, making it convenient for everyday use.
It's perfect for use in the home, office, or car.
The tissue box is also a...
This pen is not just a writing tool, it's a statement of style and sophistication.
This pen is made of high-quality materials that ensure a smooth writing experience.
It has a sleek and elegant design that will make you stand out in any setting.
The ink is long-lasting and won't smudge or smear, even on the thinnest of paper.
It's perfect for professionals who want to make a lasting impression.
This pen is a must-have for a
Deputy Manager
2.7k
salaries
| ₹2.2 L/yr - ₹9.5 L/yr |
Assistant Manager
1.6k
salaries
| ₹2 L/yr - ₹7.1 L/yr |
Senior Officer
1.4k
salaries
| ₹2 L/yr - ₹5.4 L/yr |
Manager
1.4k
salaries
| ₹3.5 L/yr - ₹12.1 L/yr |
Sales Officer
1.4k
salaries
| ₹1 L/yr - ₹5 L/yr |
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