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IDC Technologies Desktop Support Engineer Interview Questions and Answers
IDC Technologies Desktop Support Engineer Interview Experiences
5 interviews found
vineeth maslekar
Selected
I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Networking questions OSI models and CCNA Questions
- Q2. Laptop Desktop and Troubleshooting Windows and Linux Commands
Please provide a detailed scenario explanation of a specific incident, along with the solution and root cause analysis (RCA).
(1 Question)
- Q1. HR General Questions
I applied via Naukri.com and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. About vpn and sccm and encryption.
- Q2. About ticketing tool and antivirus installation and updation.
- Q3. Outlook configuration and troubleshooting on exchange and O365.
- Ans.
Outlook configuration and troubleshooting on exchange and O365.
For Exchange, check if the user has the correct permissions and mailbox size limit
For O365, check if the user has the correct license and if the account is synced properly
Check if the Outlook profile is corrupt and try creating a new one
Check if there are any add-ins causing issues
Check if there are any network connectivity issues
Check if there are any upda...
- Q4. About Multifactor Authentication.
- Q5. What's Event viewer.
- Ans.
Event Viewer is a Windows tool that logs system events and errors.
It provides detailed information about system events, errors, and warnings.
It can be used to troubleshoot issues with hardware, software, and drivers.
It has three main logs: Application, Security, and System.
Each log contains different types of events, such as Information, Warning, and Error.
Events can be filtered and sorted based on various criteria, su
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
(3 Questions)
- Q1. What is your family background?
- Q2. What are your strengths and weaknesses?
- Q3. Tell me about yourself.
Interview Preparation Tips
IDC Technologies interview questions for designations
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Related my profile all the questions
Interview Preparation Tips
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Desktop Support Engineer Interview Questions & Answers
CMS IT Services
Anonymous
posted on 31 Jan 2025
Selected
(4 Questions)
- Q1. Tell me your self introduction
- Ans.
I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
Experienced in providing technical support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring computer systems and networks
- Q2. What is DNS
- Ans.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
It helps users access websites and other online services by translating domain names into IP addresses that computers can understand.
DNS also helps with email delivery, ensuring that emails are sent to t...
- Q3. What is letest version of windows
- Ans.
The latest version of Windows is Windows 11.
Windows 11 is the latest version of the Windows operating system.
It was officially released on October 5, 2021.
Windows 11 introduces a new design, improved performance, and new features like Snap Layouts and Snap Groups.
- Q4. How to be configured office 365
- Ans.
Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.
Set up user accounts by adding users in the admin portal
Assign licenses to users based on their roles and needs
Configure email settings such as setting up mailboxes, distribution lists, and email forwarding
Set up security measures like enabling multi-factor authentication and settin
Interview Preparation Tips
job
A few things are very important while giving an interview
Selected
I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.
All about profit, percentages,desicion making, English grammar etc
(3 Questions)
- Q1. Questions about C ,C++,Java
- Q2. Simple basic questions
- Q3. Basic questions of C,C++,Java
(1 Question)
- Q1. About my self and asked Narrate A Story
Interview Preparation Tips
- Programming
- Java
- Information Technology
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Selected
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. What are your strength and weaknesses?
Desktop Support Engineer Interview Questions & Answers
CMS IT Services
Anonymous
posted on 26 Nov 2024
Selected
I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your self
- Ans.
Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.
Over 5 years of experience providing technical support for desktops, laptops, and mobile devices
Proficient in diagnosing hardware and software issues, resolving network connectivity problems
Skilled in installing and configuring operating systems, software applications, and peripherals
Excellent customer service skills, a...
(1 Question)
- Q1. Basis about computer issue
I applied via Naukri.com
Interview Preparation Tips
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IDC Technologies Interviews By Designations
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Interview Questions for Popular Designations
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IDC Technologies Desktop Support Engineer Interview Process
based on 4 interviews
2 Interview rounds
- Technical Round
- HR Round
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IDC Technologies Desktop Support Engineer Reviews and Ratings
based on 63 reviews
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Information Technology Recruiter
295
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|  ₹2 L/yr - ₹5.4 L/yr |
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Technical Recruiter
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| ₹1.9 L/yr - ₹6 L/yr |
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Senior IT Recruiter
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| ₹2.8 L/yr - ₹8.5 L/yr |
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Software Engineer
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| ₹2.7 L/yr - ₹11 L/yr |
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Senior Technical Recruiter
236
salaries
| ₹3 L/yr - ₹10.2 L/yr |
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