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IDC Technologies Desktop Support Engineer L2 Interview Questions and Answers

Updated 26 Feb 2023

IDC Technologies Desktop Support Engineer L2 Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tcpip,network basics,senairo based question, ip address class
  • Q2. Basics troubleshooting questions on me,printer etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident it's a telephone round, give it your 100 %, slow growth do not stay more than 1year

Interview Questionnaire 

1 Question

  • Q1. No questions because after the 2 years break Naukri.com gave a chance for interview.?

Desktop Support Engineer L2 Interview Questions Asked at Other Companies

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Q1. What step you will taken after getting any system infected with v ... read more
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Q2. What is pop and imap and smtp and all protocol port number
Q3. What is active directory and what is the use of active directory?
Q4. If company give you a proper growth every year so how long you wi ... read more
asked in Stefanini
Q5. What are the levels of Office 365 Administration?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. Tell me your self introduction
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring computer systems and networks

  • Answered by AI
  • Q2. What is DNS
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • It helps users access websites and other online services by translating domain names into IP addresses that computers can understand.

    • DNS also helps with email delivery, ensuring that emails are sent to t...

  • Answered by AI
  • Q3. What is letest version of windows
  • Ans. 

    The latest version of Windows is Windows 11.

    • Windows 11 is the latest version of the Windows operating system.

    • It was officially released on October 5, 2021.

    • Windows 11 introduces a new design, improved performance, and new features like Snap Layouts and Snap Groups.

  • Answered by AI
  • Q4. How to be configured office 365
  • Ans. 

    Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.

    • Set up user accounts by adding users in the admin portal

    • Assign licenses to users based on their roles and needs

    • Configure email settings such as setting up mailboxes, distribution lists, and email forwarding

    • Set up security measures like enabling multi-factor authentication and settin

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your resume right when applying for a
job
A few things are very important while giving an interview
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics

Round 3 - Group Discussion 

Group discussion (GD) is a comprehensive technique to judge the suitability of an individual and his appropriateness for admission, scholarship, job, etc. GD assesses the overall personality – thoughts, feelings and behaviour - of an individual in a group.

Round 4 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role? What experience do you have that would be relevant to this role? Tell me about your experience in … What did you like most about the job description? Why are you l...
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

I applied via Company Website and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Technical support
  • Q2. Good environment
  • Q3. Growth
  • Q4. Work experience
  • Q5. Educational

Interview Preparation Tips

Interview preparation tips for other job seekers - Very excellent
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is a DHCP server, and what is an APIPA address?
  • Ans. 

    A DHCP server assigns IP addresses to devices on a network, while an APIPA address is a self-assigned IP address when DHCP is not available.

    • DHCP server automatically assigns IP addresses to devices on a network

    • APIPA address is a self-assigned IP address when DHCP server is not available

    • APIPA addresses are in the range of 169.254.0.1 to 169.254.255.254

  • Answered by AI
  • Q2. What is Active Directory Domain Services (AD DS)?
  • Ans. 

    AD DS is a service provided by Microsoft Windows Server that allows administrators to manage and store information about network resources.

    • Centralized management of network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users and computers

    • Facilitates group policy management

    • Enables single sign-on for users across network resources

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answering is better than my selection.

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.

    • Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

    • Proficient in diagnosing hardware and software issues, resolving network connectivity problems

    • Skilled in installing and configuring operating systems, software applications, and peripherals

    • Excellent customer service skills, a...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Basis about computer issue

IDC Technologies Interview FAQs

How many rounds are there in IDC Technologies Desktop Support Engineer L2 interview?
IDC Technologies interview process usually has 2 rounds. The most common rounds in the IDC Technologies interview process are Resume Shortlist and Technical.
How to prepare for IDC Technologies Desktop Support Engineer L2 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDC Technologies. The most common topics and skills that interviewers at IDC Technologies expect are Desktop Support, Technical Support, Desktop Engineering, Troubleshooting and Installation.
What are the top questions asked in IDC Technologies Desktop Support Engineer L2 interview?

Some of the top questions asked at the IDC Technologies Desktop Support Engineer L2 interview -

  1. No questions because after the 2 years break Naukri.com gave a chance for inter...read more
  2. Tcpip,network basics,senairo based question, ip address cl...read more
  3. Basics troubleshooting questions on me,printer ...read more

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IDC Technologies Desktop Support Engineer L2 Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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IDC Technologies Desktop Support Engineer L2 Salary
based on 80 salaries
₹1.6 L/yr - ₹4 L/yr
10% less than the average Desktop Support Engineer L2 Salary in India
View more details

IDC Technologies Desktop Support Engineer L2 Reviews and Ratings

based on 25 reviews

3.9/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

2.8

Salary

3.0

Job security

3.6

Company culture

2.9

Promotions

3.5

Work satisfaction

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