ICICI Home Finance Nri Service Manager Interview Questions and Answers

Q1. Tell me about yourself
Add your answer
Q2. What is about your abilities
Ans. 
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve customer issues

• Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations
Answered by AI
Add your answer

Q1. Tell me about ur self
Add your answer
Q2. Pick up a topic and speak 1 min
Ans. 
The importance of effective communication in customer service
• Clear and concise communication helps in understanding customer needs

• Active listening shows empathy and builds rapport with customers

• Timely responses and follow-ups demonstrate professionalism

• Language and tone should be appropriate for the situation

• Feedback from customers can help improve communication strategies
Answered by AI
Add your answer

Q1. Related my education
Add your answer
Q2. Related my experience
Add your answer

Q1. Tell me about yourself.
Add your answer

Q1. Self ,intro ,privious work profile
Add your answer
Q2. What is credit card , rotational shift
Ans. 
Credit card is a financial tool that allows users to make purchases on credit. Rotational shift refers to working different shifts at different times.
• Credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.

• Rotational shift refers to a work schedule where employees rotate through a set number of shifts, such as morning, afternoon, and night...read more
Answered by AI
Add your answer

Q1. Last working question
Add your answer
Q2. Last Job profile
Add your answer
Q3. Last job profile question
Add your answer

Q1. Last working question
Add your answer

Q1. Brief your Work Experience? Need to be clear and crispy and genuine.
Add your answer
Q2. Worked in Dell International Service
Add your answer

Versant around?
Need to be have clear vocal voice and avoid fake accent.

Q1. What is Mutual fund and how to place stoploss order.
Ans. 
A mutual fund is an investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.
• Mutual funds are managed by professional fund managers.

• Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.

• Mutual funds offer diversification and professional management to individual investors.

• Stoploss order is a type of order placed by an investor...read more
Answered by AI
View 5 more answers