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IBM Service Delivery Specialist Interview Questions, Process, and Tips

Updated 12 Nov 2023

Top IBM Service Delivery Specialist Interview Questions and Answers

View all 6 questions

IBM Service Delivery Specialist Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Asking 20 command in linux
  • Q2. How to find a file in unix
  • Ans. 

    Use the 'find' command in Unix to search for a file

    • Use the 'find' command followed by the directory to search in and the file name

    • For example, to find a file named 'example.txt' in the current directory: find . -name example.txt

    • You can also use wildcards like '*' to search for files with a certain pattern

  • Answered by AI
  • Q3. How to replace unix to linux
  • Ans. 

    To replace Unix with Linux, plan the migration process, assess compatibility, backup data, install Linux, test functionality, and train users.

    • Plan the migration process carefully

    • Assess compatibility of applications and data

    • Backup all important data before starting the migration

    • Install Linux on the systems

    • Test the functionality of all applications on Linux

    • Train users on the new Linux environment

  • Answered by AI
  • Q4. How to search unix word in a file
  • Ans. 

    Use the grep command to search for a word in a Unix file.

    • Use the grep command followed by the word you want to search and the file name

    • Add the -i flag for case-insensitive search

    • Use the -r flag to search recursively in directories

    • Example: grep 'word' file.txt

    • Example: grep -i 'word' file.txt

    • Example: grep -r 'word' directory/

  • Answered by AI
  • Q5. How to zip a file in unix
  • Ans. 

    To zip a file in Unix, use the 'zip' command followed by the name of the zip file and the files to be zipped.

    • Use the 'zip' command followed by the name of the zip file and the files to be zipped

    • For example, to zip a file named 'example.txt' into a zip file named 'example.zip', use the command 'zip example.zip example.txt'

  • Answered by AI
  • Q6. How to remove an empty directory
  • Ans. 

    Use the 'rmdir' command to remove an empty directory in the command line.

    • Navigate to the directory you want to remove

    • Use the 'rmdir' command followed by the directory name

    • Confirm the deletion when prompted

  • Answered by AI
  • Q7. How to find uniq nos.
  • Ans. 

    To find unique numbers, remove duplicates from a list of numbers.

    • Create a new empty list to store unique numbers.

    • Iterate through the original list of numbers.

    • Check if the number is not already in the new list, then add it.

    • The new list will contain only unique numbers.

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Asked for Salary negotiation
  • Q2. Negotiate the salary and bonus

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard to find a good job

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. According your cv
Round 3 - HR 

(1 Question)

  • Q1. Tell your strength and weakness
  • Ans. 

    My strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.

    • Strength: Effective communication and collaboration skills

    • Weakness: Being overly detail-oriented

    • Strength: Ability to work well in a team

    • Weakness: Difficulty in delegating tasks

    • Strength: Strong problem-solving skills

    • Weakness: Public speaking

  • Answered by AI

Service Delivery Specialist Interview Questions Asked at Other Companies

asked in IBM
Q1. How to remove an empty directory
asked in IBM
Q2. How to search unix word in a file
asked in IBM
Q3. How to find a file in unix
asked in IBM
Q4. How to replace unix to linux
asked in IBM
Q5. How to zip a file in unix

Interview Questionnaire 

1 Question

  • Q1. Tell me about Yourself , where do you see in 5 years

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Experience, notice, salary, hike expectations
Round 3 - Technical 

(1 Question)

  • Q1. Technical, case study, aptitude, knowledge, experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Business details, expectations, profile details

Delivery Manager Interview Questions & Answers

HCLTech user image krishnan Arumugham

posted on 21 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your futurue Goals
  • Ans. 

    My future goal is to become a certified project management professional and lead a team of successful delivery managers.

    • Obtain PMP certification within the next year

    • Lead a team of delivery managers to successfully complete projects on time and within budget

    • Continuously improve my leadership and communication skills through training and mentorship

    • Work towards achieving a promotion to a senior management role within the

  • Answered by AI
  • Q2. How you handle crictical situation with example?
  • Ans. 

    I handle critical situations by remaining calm, assessing the situation, and taking decisive action.

    • Remain calm and composed to think clearly

    • Assess the situation quickly to understand the severity

    • Take decisive action to address the issue effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont expect Salary hike more than 30%
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Project exp, handling conflict situation
  • Q2. Client handling, status reporting
Round 2 - One-on-one 

(2 Questions)

  • Q1. Salary expectation ,
  • Q2. Roles and responsibilities
Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Work from Home and Work from Office
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. ITIL Based questions like - principles followed. Which concepts have been applied?
  • Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.
Round 2 - Technical 

(3 Questions)

  • Q1. Previous Experience and Challenges.
  • Q2. How are metrics tracked.
  • Ans. 

    Metrics are tracked using a combination of automated tools, manual data collection, and regular reporting.

    • Utilize automated monitoring tools to track key performance indicators in real-time

    • Collect data manually through surveys, interviews, and observations to gather qualitative feedback

    • Generate regular reports to analyze trends, identify areas for improvement, and make data-driven decisions

    • Implement a balanced scorecar...

  • Answered by AI
  • Q3. Rest all on the expectations and when can I join.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is your strength
  • Q2. Quality you look in your manager
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain a value added project delivered and what is the impact
  • Ans. 

    Implemented a new ticketing system to streamline support processes

    • Researched and selected a suitable ticketing system based on company needs

    • Customized the system to align with existing workflows and processes

    • Provided training to staff on how to use the new system effectively

    • Monitored and evaluated the impact of the new system on response times and customer satisfaction

    • Resulted in a 20% decrease in average resolution ti...

  • Answered by AI
  • Q2. If you have to set up a new process from a client, what approach would you follow
  • Ans. 

    I would start by understanding the client's requirements, documenting the process, identifying stakeholders, creating a project plan, implementing the process, and continuously monitoring and improving it.

    • Understand the client's requirements and objectives

    • Document the process flow and key steps

    • Identify stakeholders and their roles

    • Create a project plan with timelines and milestones

    • Implement the process with clear commun...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about the past experience and projects. Quantify the results delivered
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be truthful

IBM Interview FAQs

How many rounds are there in IBM Service Delivery Specialist interview?
IBM interview process usually has 3 rounds. The most common rounds in the IBM interview process are Resume Shortlist, Technical and HR.
How to prepare for IBM Service Delivery Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IBM. The most common topics and skills that interviewers at IBM expect are Automation, Business Continuity, Linux, Service Level and Technical Support.
What are the top questions asked in IBM Service Delivery Specialist interview?

Some of the top questions asked at the IBM Service Delivery Specialist interview -

  1. How to search unix word in a f...read more
  2. How to remove an empty direct...read more
  3. How to find a file in u...read more

Tell us how to improve this page.

IBM Service Delivery Specialist Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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IBM Service Delivery Specialist Salary
based on 913 salaries
₹3.5 L/yr - ₹12 L/yr
At par with the average Service Delivery Specialist Salary in India
View more details

IBM Service Delivery Specialist Reviews and Ratings

based on 76 reviews

3.9/5

Rating in categories

3.5

Skill development

3.9

Work-life balance

3.2

Salary

4.1

Job security

4.0

Company culture

3.4

Promotions

3.7

Work satisfaction

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