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IBM Senior Customer Success Manager Interview Questions and Answers for Experienced

Updated 28 Apr 2024

IBM Senior Customer Success Manager Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Question related S3, RI etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn AWS and other cloud service

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Performa in 3par
  • Ans. 

    Performa is a performance monitoring tool for HPE 3PAR storage arrays.

    • Performa provides real-time monitoring of storage performance metrics.

    • It helps identify performance bottlenecks and optimize storage performance.

    • Performa can generate reports and alerts based on user-defined thresholds.

    • It can also be used for capacity planning and trend analysis.

    • Examples of performance metrics monitored by Performa include IOPS, late

  • Answered by AI
  • Q2. San zoning

Interview Preparation Tips

Interview preparation tips for other job seekers - Brushup basics.

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is my longterm and short-term goals.
  • Ans. My short-term is to become an expert in solving queries And long term is to become valuable employee in an organisation and managing a team, also helping new recruits to learn the work.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent and friendly-nature interview

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Where do we use BigInteger in java ?
  • Ans. 

    BigInteger is used for mathematical operations involving very large integers in Java.

    • BigInteger is used when the range of values supported by primitive data types like int and long is not sufficient.

    • It is commonly used in cryptography and security applications.

    • It provides methods for arithmetic, bitwise, and logical operations on large integers.

    • Example: calculating factorial of a large number, generating large prime nu

  • Answered by AI
  • Q2. Merge Sort Algo code in java
  • Ans. 

    Merge Sort Algo code in java

    • Divide the array into two halves

    • Recursively sort the two halves

    • Merge the sorted halves

    • Time complexity: O(n log n)

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Software Engineer interview:
  • Core Java
  • DSA
Interview preparation tips for other job seekers - Not a very good interview experience. I was asked 2-3 questions only. Not satisfied with interview process.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was the problem you have solved for business
  • Q2. What is the Methodology you have used to solve the business problem
  • Ans. 

    I have used a combination of Agile and Lean Six Sigma methodologies to solve the business problem.

    • Started with defining the problem statement and identifying the root cause

    • Used Lean Six Sigma tools like process mapping, fishbone diagram, and statistical analysis to identify areas of improvement

    • Implemented changes using Agile methodology with iterative sprints and continuous feedback

    • Monitored progress using metrics and ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Genpact Senior Manager interview:
  • Six Sigma Black Belt
Interview preparation tips for other job seekers - Explain your completed assignment end to end with good story telling skills

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Interfaces
  • Q2. Oop concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - I interviewed for software engineer profile. Interview process were easy 1st apti round 2nd pseudo code round 3rd technical and HR. It was quite easy.

I applied via Walk-in and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They ask only basics of programming languages which are mentioned in resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good in communication skills and be aware of general questions.

I applied via Amcat and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About your college project
  • Q2. About technical project that was mentioned in my resume
  • Q3. Tell me about yourself
  • Q4. Some SQL queries
  • Q5. So I had mentioned banking application project in resume so the question was , if you need to credit your salary into a bank account that how would you show salary in account.... Using SQL
  • Q6. Core java questions, collections, inheritance etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Frist thing is, it was not my first interview but in MNC it was my first experience. Usually in MNC interviewer does not ask technical question, but in tech mahindra it is not applicable. Most of the question were technical. Interviewer was very polite to me. I had never experience this type of interview, after 1 or 2 question, I was happy to answer the all questions. My interview lasted for about 20-30min . Mostly they want to check project knowledge. All the technical question were around project releted.

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java Basic questions and Git

Interview Preparation Tips

Interview preparation tips for other job seekers - After selection they haven't rolled the offer and put the profile on hold and then doesn't pick calls.

I applied via Naukri.com and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why are you looking for the job change?
  • Q2. Relevant technical questions, as per my current technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and be yourself. That's what the interviewers looked into. Also a thorough understanding of the technology is a must and that is what will help you in cracking the interview. You don't have to go in-depth, just the overview and what happens when is what they look for. Good communication skills is also an added incentive, something I always try to work on. All the best

IBM Interview FAQs

How many rounds are there in IBM Senior Customer Success Manager interview for experienced candidates?
IBM interview process for experienced candidates usually has 1 rounds. The most common rounds in the IBM interview process for experienced candidates are Technical.
How to prepare for IBM Senior Customer Success Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IBM. The most common topics and skills that interviewers at IBM expect are Azure, Business Analysis, Business Development, CRM and Cloud Computing.

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IBM Senior Customer Success Manager Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
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