Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IBM Team. If you also belong to the team, you can get access from here

IBM Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

IBM CC Executive Interview Questions and Answers

Updated 26 Aug 2022

IBM CC Executive Interview Experiences

1 interview found

CC Executive Interview Questions & Answers

user image Agrasen Singh

posted on 26 Aug 2022

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Nothing special just asked about myself, educational background, location that's it.
  • Ans. Answered everything in a good manner.
  • Answered by Agrasen Singh

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and try to answer with confident and also speak true things about you don't try to be someone else.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2022.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction of yourself.
  • Ans. This is naina kumari, born and brought up in jamshedpur. My highest qualification is bachelor degree in commerce that i have completed in 2017 from jamshedpur women's college. I have a small family which consist 3 members me, my mother and my younger sister. In short that's me.
  • Answered by Naina Kumari
  • Q2. What is your experience?
  • Ans. I have 1 year experience in tata business support services as a customer care executive.
  • Answered by Naina Kumari
Round 2 - Assignment 

English language test which consists 30 question.

Round 3 - Assignment 

Typing test speed needed 30 word per minute and accuracy 90%

Round 4 - HR 

(7 Questions)

  • Q1. Introduction about yourself.
  • Q2. What was the last withdrawn salary?
  • Q3. Why you want to join our company?
  • Q4. Why we should hire you?
  • Q5. What are your hobbies?
  • Q6. What is a role of customer care executive?
  • Ans. 

    A customer care executive is responsible for providing assistance and support to customers of a company.

    • Responding to customer inquiries and resolving complaints

    • Providing product or service information to customers

    • Maintaining customer records and updating databases

    • Collaborating with other departments to ensure customer satisfaction

    • Upselling and cross-selling products or services to customers

    • Handling billing and payment...

  • Answered by AI
  • Q7. What is BPO? Describe this.
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting out specific business functions to a third-party provider.

    • BPO is a cost-effective way for companies to delegate non-core tasks such as customer service, accounting, and HR.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

    • BPO can be done onshore, nearshore, or o...

  • Answered by AI
Round 5 - Chat round 

(1 Question)

  • Q1. Suppose customer has received a damaged product. How you will handle this senario?
  • Ans. 

    We apologize for the inconvenience caused. We will replace the damaged product at the earliest.

    • Apologize for the inconvenience caused

    • Ask for details of the damaged product

    • Arrange for a replacement or refund

    • Ensure timely delivery of the replacement product

    • Follow up with the customer to ensure satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident. Good communication skill is needed to crack it.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Assignment 

They gave a case study where the candidate had to showcase the audience segmentation, create a brochure design with content and showcase the writing skills based on a product that they gave.

Round 2 - Technical 

(2 Questions)

  • Q1. How would you plan a brochure layout?
  • Q2. How would you coordinate with stakeholders for information collection?

Interview Preparation Tips

Interview preparation tips for other job seekers - I had a poor experience, as I qualified the round but they closed the position and never informed. The HR invited me for the final round at the Hyderabad branch via call and assured me the interview will happen. However, they never shared a formal invite. I kept following for a month and then they said the position is on hold via call.

After that, they put a rejection on my profile due to which I cannot apply on Infosys for the next 6 months because of their policy.

The position was one of the roles for attracting investors. Time pass for them. Completely unorganized.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.

Round 1 - Assignment 

This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.

Round 2 - Aptitude Test 

Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.

Round 3 - Group Discussion 

This round assesses your communication, teamwork, and problem-solving skills in a group setting.

Round 4 - Case Study 

This could involve analyzing a real-world business scenario and presenting your recommendations.

Round 5 - Technical 

(2 Questions)

  • Q1. This is an interview with technical experts to assess your technical knowledge and skills.
  • Q2. HR Round:

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Punctual: Arrive on time or even a few minutes early for your interviews.
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.

Before the Interview:

Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(3 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. What do you consider to be your strengths?
  • Q3. What is your fear

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective communication and excellent work performance.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Attitude Test Then one a one

Round 2 - One-on-one 

(3 Questions)

  • Q1. Like personal educational experience and about company.
  • Q2. What is your last organisation where as you have been working it.?
  • Q3. Hobby and keen of interest
Round 3 - HR 

(2 Questions)

  • Q1. Pay roll employee benefits compensation any more.
  • Q2. Current CTC EXPECTED CTC,
  • Ans. 

    Current CTC is confidential, Expected CTC is negotiable based on role and responsibilities.

    • Current CTC is confidential information and not disclosed during interviews.

    • Expected CTC is based on the seniority of the role, responsibilities, market standards, and negotiation.

    • I am open to discussing the expected CTC based on the specifics of the role and benefits package.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need job for the job seekers.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What are your current roles and responsibilities?
Round 2 - Technical 

(2 Questions)

  • Q1. What is property and casualty insurance?
  • Ans. 

    Property and casualty insurance provides coverage for property damage and liability risks.

    • Property insurance covers damage to physical property such as homes, buildings, and personal belongings.

    • Casualty insurance covers liability risks such as bodily injury or property damage caused to others.

    • Examples include homeowners insurance, auto insurance, and commercial property insurance.

  • Answered by AI
  • Q2. What is the endorsement and policy lifecycle in insurance?
  • Ans. 

    Endorsement and policy lifecycle in insurance involves making changes to an existing policy and managing it throughout its duration.

    • Endorsements are changes made to an existing insurance policy, such as adding or removing coverage, changing policy limits, or updating personal information.

    • The policy lifecycle includes the issuance of the policy, endorsements, renewals, and eventual cancellation or expiration.

    • Insurance c...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(1 Question)

  • Q1. About career development
Round 2 - HR 

(2 Questions)

  • Q1. What is sales why do want to join in sales
  • Q2. Tell me about strength and weakness
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What was your experience with your last employer?
  • Q2. What were your roles and responsibilities in your last position?
Round 2 - Aptitude Test 

This was an assessment of skills and abilities.

Round 3 - Technical 

(1 Question)

  • Q1. What technical skills do you possess, especially in relation to the tools and technologies utilized by your previous employer? Specialize in salesforce
Round 4 - Technical 

(1 Question)

  • Q1. What is your experience with the tools used by HCLTech for this particular requirement?
Round 5 - One-on-one 

(1 Question)

  • Q1. This was a face-to-face round that included some technical, aptitude, and behavioural questions.
Round 6 - HR 

(2 Questions)

  • Q1. Business strategy case study questions were asked during the final round with the hiring manager.
  • Q2. Salary negotiation process and the final offer

Interview Preparation Tips

Interview preparation tips for other job seekers - Clearly articulate your previous work and skills, and be prepared for what is expected of you. Embrace a learning mindset, as no one is perfect, and the hiring team primarily evaluates your willingness to learn.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Assignment 

Short-answer questions, story-based questions, and aptitude tests:

Round 2 - Coding Test 

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.

IBM Interview FAQs

How many rounds are there in IBM CC Executive interview?
IBM interview process usually has 2 rounds. The most common rounds in the IBM interview process are Resume Shortlist and HR.

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.9
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
View all

IBM CC Executive Reviews and Ratings

based on 1 review

Rating in categories

-

Skill development

-

Work-life balance

-

Salary

-

Job security

-

Company culture

-

Promotions

-

Work satisfaction

Explore 1 Review and Rating
Application Developer
11.7k salaries
unlock blur

₹5.5 L/yr - ₹23.9 L/yr

Software Engineer
5.5k salaries
unlock blur

₹5.3 L/yr - ₹22.5 L/yr

Advisory System Analyst
5.2k salaries
unlock blur

₹9.3 L/yr - ₹27 L/yr

Senior Software Engineer
4.8k salaries
unlock blur

₹8 L/yr - ₹30 L/yr

Senior Systems Engineer
4.5k salaries
unlock blur

₹5.6 L/yr - ₹20.5 L/yr

Explore more salaries
Compare IBM with

Oracle

3.7
Compare

TCS

3.7
Compare

Cognizant

3.8
Compare

Accenture

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview