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IBM CC Executive Interview Questions and Answers

Updated 26 Aug 2022

IBM CC Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Nothing special just asked about myself, educational background, location that's it.
  • Ans. Answered everything in a good manner.
  • Answered by Agrasen Singh

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and try to answer with confident and also speak true things about you don't try to be someone else.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2022.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction of yourself.
  • Ans. This is naina kumari, born and brought up in jamshedpur. My highest qualification is bachelor degree in commerce that i have completed in 2017 from jamshedpur women's college. I have a small family which consist 3 members me, my mother and my younger sister. In short that's me.
  • Answered by Naina Kumari
  • Q2. What is your experience?
  • Ans. I have 1 year experience in tata business support services as a customer care executive.
  • Answered by Naina Kumari
Round 2 - Assignment 

English language test which consists 30 question.

Round 3 - Assignment 

Typing test speed needed 30 word per minute and accuracy 90%

Round 4 - HR 

(7 Questions)

  • Q1. Introduction about yourself.
  • Q2. What was the last withdrawn salary?
  • Q3. Why you want to join our company?
  • Q4. Why we should hire you?
  • Q5. What are your hobbies?
  • Q6. What is a role of customer care executive?
  • Ans. 

    A customer care executive is responsible for providing assistance and support to customers of a company.

    • Responding to customer inquiries and resolving complaints

    • Providing product or service information to customers

    • Maintaining customer records and updating databases

    • Collaborating with other departments to ensure customer satisfaction

    • Upselling and cross-selling products or services to customers

    • Handling billing and payment...

  • Answered by AI
  • Q7. What is BPO? Describe this.
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting out specific business functions to a third-party provider.

    • BPO is a cost-effective way for companies to delegate non-core tasks such as customer service, accounting, and HR.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

    • BPO can be done onshore, nearshore, or o...

  • Answered by AI
Round 5 - Chat round 

(1 Question)

  • Q1. Suppose customer has received a damaged product. How you will handle this senario?
  • Ans. 

    We apologize for the inconvenience caused. We will replace the damaged product at the earliest.

    • Apologize for the inconvenience caused

    • Ask for details of the damaged product

    • Arrange for a replacement or refund

    • Ensure timely delivery of the replacement product

    • Follow up with the customer to ensure satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident. Good communication skill is needed to crack it.

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Discuss 4 case study related to supply chain management.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Software Engineer interview:
  • Supply Chain Management
Interview preparation tips for other job seekers - Develop some case study of your own and also deep analysis for each.

I applied via Job Portal and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Solid principles in c#
  • Ans. 

    Solid principles are a set of design principles for writing maintainable and scalable code in C#.

    • Single Responsibility Principle (SRP) - a class should have only one reason to change

    • Open/Closed Principle (OCP) - a class should be open for extension but closed for modification

    • Liskov Substitution Principle (LSP) - derived classes should be substitutable for their base classes

    • Interface Segregation Principle (ISP) - client...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good company for freshers as well as beginners

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. First question in hr interview is tell about yourself then the hr asked questions what I mentioned in my resume. So put the information in resume what you known well. My unique talent is I'm a stage spea...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, be confident, don't put irrelevant information in your resume update yourself relating to your studies

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. TELL ME ABOUT YOURSELF

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST BE YOURSELF

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Add your question

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your interview advice and tips

I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be true to what you are putting before the interviewer . Try to put your ideas Add something you did well in your career like in projects /research which you know very well and versed in concepts about it for open interview so that interviewer can get bandwidth where he can ask questions from. This is simply a key .

I applied via Campus Placement and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Description of project
  • Ans. 

    The project involved designing and implementing a new network infrastructure for a large corporation.

    • Conducted a thorough analysis of the existing network infrastructure

    • Designed a new network architecture that met the company's needs

    • Implemented the new network infrastructure with minimal disruption to business operations

    • Tested and optimized the new network to ensure optimal performance

    • Provided ongoing support and maint

  • Answered by AI
  • Q2. Your previous experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepare for your resume

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Spring container and beans
  • Q2. Annotations used in Springboot
  • Ans. 

    Annotations are used in Springboot to simplify configuration and reduce boilerplate code.

    • Annotations are used to define the behavior of Spring components

    • They can be used to define the scope of a bean, inject dependencies, and handle exceptions

    • Some commonly used annotations include @Component, @Autowired, and @ExceptionHandler

  • Answered by AI
  • Q3. Java 8 New Features and explanation
  • Ans. 

    Java 8 introduced several new features including lambda expressions, streams, and default methods.

    • Lambda expressions allow for functional programming and simplify code.

    • Streams provide a way to process collections of data in a functional style.

    • Default methods allow for adding new methods to interfaces without breaking existing implementations.

    • Other features include the Optional class, Date and Time API, and Nashorn Java

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is your expected package

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the topics thoroughly with working examples. Theoretical knowledge is not enough to really grasp the concepts.

Skills evaluated in this interview

IBM Interview FAQs

How many rounds are there in IBM CC Executive interview?
IBM interview process usually has 2 rounds. The most common rounds in the IBM interview process are Resume Shortlist and HR.

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