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Ibis Housekeeping Executive Interview Questions and Answers

Updated 25 Jan 2025

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I applied via Referral and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can we WoW the guest on the first place
  • Ans. 

    By providing exceptional service and personalized attention, we can wow the guest from the moment they arrive.

    • Ensure a warm and friendly welcome at the front desk

    • Offer a refreshing welcome drink or snack upon arrival

    • Provide a personalized tour of the facilities and amenities

    • Anticipate and fulfill any special requests or preferences

    • Maintain immaculate cleanliness and organization throughout the property

    • Deliver prompt an...

  • Answered by AI
  • Q2. What would be our approach towards guest complains
  • Ans. 

    Our approach towards guest complaints is to address them promptly and effectively to ensure guest satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize sincerely for any inconvenience caused

    • Take immediate action to resolve the issue

    • Follow up with the guest to ensure their satisfaction

    • Document the complaint and take necessary steps to prevent similar issues in the future

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and natural both at same place.
Research about the service style of Hilton.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

A Housekeeping Attitude Test evaluates an individual's qualities, skills, and mindset essential for housekeeping roles. It focuses on:

1. Cleanliness Awareness – Understanding hygiene and maintaining standards.


2. Behavior and Attitude – Being polite and professional with guests.


3. Time Management – Completing tasks efficiently.


4. Teamwork – Collaborating well with colleagues.


5. Problem-Solving – Handling issues calmly under pressure.


6. Client Satisfaction – Meeting guests' needs effectively.

Round 2 - Case Study 

A housekeeping case study is a practical scenario used to assess problem-solving, decision-making, and operational skills in housekeeping.

Example:

A guest complains about dirty linens and odors in a fully booked hotel. The test evaluates how you:

1. Resolve the guest's issue immediately.


2. Maintain cleanliness standards.


3. Manage staff workload effectively.


4. Prevent future issues

Round 3 - HR 

(1 Question)

  • Q1. The HR duties for housekeeping include managing and supporting housekeeping staff to ensure efficient operations and a clean, hygienic environment. Key responsibilities are: 1. Recruitment and Staffing H...

Interview Preparation Tips

Interview preparation tips for other job seekers - Housekeeping Incharge seeking to enhance operational efficiency and maintain the highest standards of cleanliness and hospitality services.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is salary package
  • Q2. What is ga What is giving employee benefit

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Vikram Singh Taj hotel public area room attend six year experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Jamia Milia Islamia (JMI) and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction your self and family
Round 2 - Technical 

(1 Question)

  • Q1. Chemical, background
Round 3 - Gm 

(1 Question)

  • Q1. Family, quality
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do u want to join?
  • Q2. Expected salary
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(12 Questions)

  • Q1. How to take interview
  • Q2. What time you will take interview
  • Q3. Which web you will take interview
  • Q4. No more question
  • Ans. 

    few what you can ask more

  • Answered Anonymously
  • Q5. How you prewding accomadation
  • Ans. 

    I ensure accommodation is clean, organized, and welcoming for guests.

    • I clean and sanitize all rooms and common areas

    • I restock supplies such as toiletries and linens

    • I report any maintenance issues to the appropriate department

    • I assist guests with any special requests or concerns

  • Answered by AI
  • Q6. How many of you giving weekly
  • Q7. How is the annual leave to giving staff
  • Q8. What is the benefit animal salary
  • Ans. 

    The benefit of animal salary is the emotional support and companionship they provide.

    • Animals can help reduce stress and anxiety levels

    • They can provide comfort and companionship to individuals

    • Some animals can also be trained to perform specific tasks or provide assistance, such as guide dogs for the visually impaired

  • Answered by AI
  • Q9. What is the company policy and regulations
  • Ans. 

    The company policy and regulations outline expectations for employees regarding cleanliness, safety, and professionalism.

    • Employees are expected to maintain cleanliness in all areas of the facility, including guest rooms, common areas, and back-of-house spaces.

    • Safety regulations must be followed at all times to prevent accidents and injuries.

    • Professionalism is key, including maintaining a neat appearance, being punctual...

  • Answered by AI
  • Q10. How many weekly of you giving
  • Q11. You giving single room or sharing room
  • Q12. Why you asking this much question
Round 3 - Case Study 

Hotel Management BHm

Round 4 - Group Discussion 

You have to ask my knowledge and I can reply or what

Round 5 - Assignment 

If you gaming some task I can make the assignment to finish

Interview Preparation Tips

Interview preparation tips for other job seekers - if you gaming some task I can make the assignment to finishyou passionate your skill's
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Brief introduction about career?
  • Ans. 

    I have been working in the housekeeping industry for the past 5 years, gaining experience in maintaining cleanliness and providing excellent service.

    • Started my career as a housekeeping assistant at a hotel, where I learned the basics of cleaning and organizing rooms

    • Promoted to a housekeeping supervisor after 2 years, responsible for managing a team and ensuring high standards of cleanliness

    • Attended training programs on...

  • Answered by AI
  • Q2. Advantages and disadvantage of previous company
  • Ans. 

    The previous company had a supportive work environment but lacked opportunities for growth.

    • Advantage: Supportive work environment

    • Advantage: Good team dynamics

    • Disadvantage: Limited opportunities for growth

    • Disadvantage: Lack of career development programs

    • Disadvantage: Low salary compared to industry standards

  • Answered by AI
  • Q3. Tell me about yourself ?
  • Ans. 

    I am a detail-oriented and hardworking individual with experience in housekeeping. I take pride in maintaining cleanliness and creating a comfortable environment for guests.

    • Experienced in performing various housekeeping tasks such as cleaning, sanitizing, and organizing

    • Knowledgeable in using different cleaning equipment and chemicals

    • Ability to follow instructions and work independently

    • Strong attention to detail and tim...

  • Answered by AI
  • Q4. Why are going to us?
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self what is housekeeping?
  • Ans. 

    Housekeeping is the maintenance and cleanliness of a building or facility.

    • Housekeeping involves tasks such as cleaning, organizing, and maintaining the cleanliness of various areas.

    • Housekeeping assistants are responsible for ensuring that rooms, common areas, and facilities are kept clean and tidy.

    • They may perform tasks such as dusting, vacuuming, mopping floors, changing linens, and restocking supplies.

    • Housekeeping al...

  • Answered by AI
Round 4 - Aptitude Test 

Be honest with your year of experience. All information you share will be this company .

Round 5 - HR 

(1 Question)

  • Q1. What questions are akesd Marriott situational interview?
  • Ans. Tell me about a time you had to use outside a date to come to a dicision.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about a time you had to use outside a date to come to a dicision.

I applied via Referral and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can we WoW the guest on the first place
  • Ans. 

    By providing exceptional service and personalized attention, we can wow the guest from the moment they arrive.

    • Ensure a warm and friendly welcome at the front desk

    • Offer a refreshing welcome drink or snack upon arrival

    • Provide a personalized tour of the facilities and amenities

    • Anticipate and fulfill any special requests or preferences

    • Maintain immaculate cleanliness and organization throughout the property

    • Deliver prompt an...

  • Answered by AI
  • Q2. What would be our approach towards guest complains
  • Ans. 

    Our approach towards guest complaints is to address them promptly and effectively to ensure guest satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize sincerely for any inconvenience caused

    • Take immediate action to resolve the issue

    • Follow up with the guest to ensure their satisfaction

    • Document the complaint and take necessary steps to prevent similar issues in the future

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and natural both at same place.
Research about the service style of Hilton.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your weakness ?
  • Ans. 

    I tend to be a perfectionist and can sometimes spend too much time on tasks.

    • I have a tendency to overanalyze and double-check my work

    • I am working on finding a balance between efficiency and attention to detail

    • For example, in my previous role, I would spend too much time organizing the linen closet, but I have learned to prioritize tasks and delegate when necessary

  • Answered by AI
  • Q2. Why are you leave your last organization
  • Ans. 

    I was looking for a better opportunity to grow and develop my skills.

    • I wanted to take on more responsibilities and challenges

    • I was seeking a more supportive and collaborative work environment

    • I wanted to work for a company with a stronger commitment to employee development

    • I left on good terms and have positive references from my previous employer

  • Answered by AI
  • Q3. At first i would like to thank my past organization. because of that i was learn a lot . But to grow professionly and financially i have to change my job .
  • Q4. What are your strength ?
  • Ans. 

    My strengths include attention to detail, organization, and effective communication.

    • I am highly organized and able to prioritize tasks effectively

    • I pay close attention to detail to ensure a high standard of cleanliness

    • I am skilled in communicating with both staff and guests to ensure satisfaction

    • I have experience in training and supervising staff to maintain a productive team

    • I am able to adapt to changing situations an

  • Answered by AI
  • Q5. Tell me about yourself ?
  • Ans. 

    I am a detail-oriented and organized individual with experience in managing housekeeping staff and ensuring high standards of cleanliness.

    • Managed a team of housekeeping staff at a hotel for 3 years

    • Implemented new cleaning procedures that resulted in a 20% increase in guest satisfaction

    • Trained new staff members on proper cleaning techniques and safety protocols

    • Maintained inventory of cleaning supplies and equipment

    • Recei...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Patation is the most imp thing in job searching.
2. If you give your 100% then you will success.

Ibis Interview FAQs

How many rounds are there in Ibis Housekeeping Executive interview?
Ibis interview process usually has 1 rounds. The most common rounds in the Ibis interview process are HR.

Tell us how to improve this page.

Ibis Housekeeping Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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