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Hyundai Motor India Limited Customer Service Manager Interview Questions, Process, and Tips

Updated 28 Feb 2023

Top Hyundai Motor India Limited Customer Service Manager Interview Questions and Answers

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2 Hyundai Motor India Limited Customer Service Manager Interview Experiences

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Customer Service Manager Interview Questions

user image Rituraj pandey

posted on 17 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017.

3 Interview Rounds

Interview Questions

  • Q1. How you will deal a Customer when our service regarding his car was poor and he doesn't want to come back in the workshop? View Answers (8)
  • Q2. You are a student, then how you'll manage both, study and job? View Answers (1)
  • Q3. Do you have basic computer knowledge? View Answers (4)

Interview Preparation Tips

General Tips: I was quite fresher and had no idea about anything... Bt my positive, hard working attitude and never give up behavior helped me to get that job, My interview lasted for about 1 hour max to max...
So all freshers please include this positive and never give up quality in you... It will really help you when you become nervous to crack an interview.
Skills: Communication, Body Language, Leadership, Decision Making Skills
Duration: <1 week
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (7 Questions)

  • Q1. What is your comunication skill ?
  • Q2. What is your qualification ?
  • Q3. What is your customer service ?
  • Q4. How to handel in customer complain ?
  • Q5. How to vheicle codinates ?
  • Q6. How to handel the customer ?
  • Q7. What are the solution on problem in vheicle

Interview Preparation Tips

Interview preparation tips for other job seekers - Coustomer management,customer suport
Coustomer problem shoutout

Get interview-ready with top interview questions

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Just ask about your job experience and qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay calm when you are going for interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Company Website and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Why you left your previous job?
  • Q2. What’s your salary expectation
  • Q3. Share some experience of yours what was your work profile in cars24

Interview Preparation Tips

Topics to prepare for Maruti Suzuki Customer Care Executive interview:
  • Presentation Skills
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (7 Questions)

  • Q1. Introducing self
  • Q2. Customer relationship executive
  • Q3. Work experience
  • Q4. Salary Exepetastion
  • Q5. Current location
  • Q6. R u interested this job
  • Q7. Job location bangluru

Interview Preparation Tips

Topics to prepare for Honda Motorcycle & Scooter Customer Service Executive interview:
  • Customer relationship executive
  • Job work
  • Salary
Interview preparation tips for other job seekers - Plese i dont know much english. Only little bit english. Plese give me some time. I will proo it my self.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is the CDI score of sales .
  • Q2. What is the diff between customer satisfaction and customer retention

Interview Preparation Tips

Interview preparation tips for other job seekers - Past ,people and personal .
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. Customer satisfaction related
  • Q2. Customer is very most important part of crm
3

One-on-one Round (1 Question)

  • Q1. One and one round

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 6-8 weeks
Result
Selected  Selected

I was interviewed before May 2022.

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. I hope BMW is a good
  • Q2. Bmw car is amazing but value is down in market
  • Q3. When I see bmw my heart say amazing 😍🤩...

I applied via Approached by Company and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Assignment Round

AT THE ENVIRONMENT FOR PASSINATE WORKER

Interview Preparation Tips

Topics to prepare for Renault Customer Relation Executive interview:
  • Data Entry
  • Management
  • Hotel Management
  • Maintenance
  • Customer Relationship
Interview preparation tips for other job seekers - ALWAYS DOING OUR BEST, BECAUSE YOUR PERFORMANCE JUDGE YOURSELF...
ALWAYS THINK POSITIVE AND DON'T BE FRIENDLY OUR DEALERS...
BECAUSE THEY WILL BE THINK AS LIKE YOU ARE FOOL, YOU ARE DOING YOUR WORK EXCELLENT PERFORMANCE, PROUD YOURSELF...
THANK YOU

3 Interview Rounds

1

Aptitude Test Round

Aptitude questions

2

One-on-one Round (1 Question)

  • Q1. HR round, vehicle technical
3

One-on-one Round (1 Question)

  • Q1. Understanding candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about yourself, why u want to join, why we should hiee you, Professional carrier

Hyundai Motor India Limited Interview FAQs

How many rounds are there in Hyundai Motor India Limited Customer Service Manager interview?
Hyundai Motor India Limited interview process usually has 2 rounds. The most common rounds in the Hyundai Motor India Limited interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Hyundai Motor India Limited Customer Service Manager interview?

Some of the top questions asked at the Hyundai Motor India Limited Customer Service Manager interview -

  1. How you will deal a Customer when our service regarding his car was poor and he...read more
  2. Do you have basic computer knowled...read more
  3. How to handel in customer complai...read more

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Hyundai Motor India Limited Customer Service Manager Salary
based on 4 salaries
₹2.4 L/yr - ₹8.3 L/yr
17% less than the average Customer Service Manager Salary in India
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