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Hyundai Motor India Limited Service Advisor Interview Questions and Answers

Updated 25 Sep 2023

Hyundai Motor India Limited Service Advisor Interview Experiences

3 interviews found

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the role of service advisor
  • Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. About yourself? About study? Best subject? Aptitude Questions? Marketing Questions? Basic Mechanical Engineering Questions?
  • Q2. About Automobile
  • Q3. Basic knowledge of Automobile
  • Q4. Basic knowledge of machinery
  • Q5. Basic knowledge of customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, give your 100% , don't hesitate be professional

Interview questions from similar companies

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - One week training and customer are valuable person in this job so becareful handling

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle

Interview Questionnaire 

4 Questions

  • Q1. What u know about this company ?
  • Q2. Why you want this job ?
  • Q3. Why you want to be a part of this company ?
  • Q4. What are your expectations from this company
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What work do I need to do according to my job?
  • Q2. Can I get a good salary from here?
  • Q3. What facilities will I get for work
  • Q4. What position will I get a job
  • Q5. Will I get a joining letter

Interview Preparation Tips

Interview preparation tips for other job seekers - I have knowledge about mechanical work because as soon as a vehicle comes to the workshop for work, whatever work needs to be done on it is noted down and an estimate of the work is given to the customer and approval is taken.

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience

I appeared for an interview in May 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What are the main parts of vehicle?
  • Ans. 

    The main parts of a vehicle include the engine, transmission, suspension, brakes, and electrical system.

    • Engine: powers the vehicle and converts fuel into mechanical energy

    • Transmission: transfers power from the engine to the wheels

    • Suspension: supports the vehicle and provides a comfortable ride

    • Brakes: enable the vehicle to slow down or stop

    • Electrical system: powers the vehicle's lights, electronics, and accessories

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You must get knowledge about your interview

I applied via Newspaper Ad and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role? ...
  • Ans. 

    I applied to this role because of my passion for providing excellent customer service and my strong communication skills.

    • Passion for providing excellent customer service

    • Strong communication skills

    • Enjoy working with people

    • Ability to handle challenging situations

    • Previous experience in a customer service role

    • Interest in the automotive industry

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.”

Hyundai Motor India Limited Interview FAQs

How many rounds are there in Hyundai Motor India Limited Service Advisor interview?
Hyundai Motor India Limited interview process usually has 1-2 rounds. The most common rounds in the Hyundai Motor India Limited interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Hyundai Motor India Limited Service Advisor interview?

Some of the top questions asked at the Hyundai Motor India Limited Service Advisor interview -

  1. Basic knowledge of customer handl...read more
  2. Basic knowledge of Automob...read more
  3. Basic knowledge of machin...read more

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Hyundai Motor India Limited Service Advisor Interview Process

based on 8 interviews

Interview experience

3.9
  
Good
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Hyundai Motor India Limited Service Advisor Salary
based on 186 salaries
₹1 L/yr - ₹5 L/yr
8% less than the average Service Advisor Salary in India
View more details

Hyundai Motor India Limited Service Advisor Reviews and Ratings

based on 64 reviews

3.8/5

Rating in categories

3.7

Skill development

3.5

Work-life balance

3.4

Salary

3.3

Job security

3.5

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 64 Reviews and Ratings
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