HSBC Global Banking and Markets Manager Interview Questions and Answers

I have consistently met and exceeded performance targets at Jana Small Finance Bank.

• Achieved 120% of sales target in Q1

• Received Employee of the Month award for exceptional customer service

• Successfully led a team to implement a new customer onboarding process

Operations refer to the processes and activities involved in running a business or organization.

• Operations include production, logistics, supply chain management, and customer service.

• Efficient operations can lead to cost savings, increased productivity, and improved customer satisfaction.

• Examples of operational strategies include lean manufacturing, Six Sigma, and total quality management.

• Operations can be measured an...read more

Customer service is the provision of assistance and support to customers before, during, and after a purchase.

• Customer service involves listening to and addressing customer concerns and needs

• It includes providing accurate and timely information about products or services

• It also involves resolving customer complaints and issues in a timely and satisfactory manner

• Examples of good customer service include personalized att...read more

I am currently managing a portfolio size of 50 clients.

• I handle a diverse portfolio of clients from various industries.

• My portfolio includes both small and large-scale businesses.

• I am responsible for managing the financial performance and growth of each client in my portfolio.

• I regularly assess and adjust investment strategies based on market trends and client goals.

• I have successfully increased the portfolio value by

I commute for outbound calls using a reliable mode of transportation.

• I use my personal vehicle or public transportation depending on the distance and location of the call.

• I plan my route ahead of time to ensure I arrive on time for the call.

• I always have a backup plan in case of unexpected traffic or transportation issues.

• I prioritize safety and follow all traffic laws and regulations.

• I make sure to have all necessary ...read more