HSBC Bank Fund Accountant Interview Questions and Answers

Generic aptitude questions to understand the mindset

Situational based questions

Q1. Accounting questions
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To understand the communication skills

Q1. Interview with managers or AVPs as per requirement.
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Q1. Discussion about your profile, expectations, salary negotiation
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Q1. All types cash receivable and cash handover to customer
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Q2. Communication skill to customer
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Q3. All customer service easy provide
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Q4. No hard to customer care handover then easily
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Q5. Customer is a God person
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Q1. Tell me about self
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Q2. What are u something
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Q1. Tell me about self
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Q2. What are u something
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Q1. What is your edge to other candidates?
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Q2. How can you see yourself 5 years from now?
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Q1. Accounting gst taxation
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Q2. Itr return file
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Q1. What is customer service and profit
Ans. 
Customer service and profit are closely related as good customer service leads to increased profits.
• Good customer service leads to customer satisfaction and loyalty, resulting in repeat business and positive word-of-mouth referrals.

• Positive reviews and feedback from satisfied customers can attract new customers and increase sales.

• Poor customer service can lead to negative reviews, loss of customers, and decreased profi...read more
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Q2. How you communcation customer
Ans. 
I communicate with customers through active listening, clear and concise language, and empathy.
• I actively listen to customers to understand their needs and concerns.

• I use clear and concise language to ensure that customers understand the information I am providing.

• I approach customer interactions with empathy and understanding to build rapport and trust.

• I am responsive to customer inquiries and follow up promptly to en...read more
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Q3. Customer service is to give customer sucsfaction service to profit plan
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Q4. Begin to give pice communication understanding customer interest &give good services.
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Logical reasoning skills and mental ability

To find management skills and responsibility

Q1. How do you perform to achieve the company?
Ans. 
I perform by setting clear goals, prioritizing tasks, and collaborating with team members.
• I set clear goals and create a plan to achieve them.

• I prioritize tasks based on their importance and urgency.

• I collaborate with team members to ensure everyone is working towards the same goal.

• I regularly communicate progress and adjust the plan as needed.

• I stay up-to-date with industry trends and regulations to ensure compliance.

• ...read more
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Q2. What is your aim to getting the job
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