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HSBC Bank

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HSBC Bank Collections Manager Interview Questions and Answers

Updated 24 Apr 2022

HSBC Bank Collections Manager Interview Experiences

1 interview found

Collections Manager Interview Questions & Answers

user image Anonymous

posted on 24 Apr 2022

I was interviewed before Apr 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Broadly to summarise your work experience Some case studies and how we will solve them and what techniques will be used Some technical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be very concise and limited to 2 pages and very comprehensive

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Collections Manager Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 19 Nov 2019

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
    • Add your answer
  • Q2. Very less salary hike
    • Add your answer
  • Q3. Share ur previous experience ,how will you deal with this situation
    • Add your answer
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.

Collections Manager Interview Questions & Answers

AU Small Finance Bank user image Anonymous

posted on 3 Nov 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do team members work together in the office and the field?
  • Ans. Take details of the entire day's work in the office in the morning from all the members and how to work.
    • Answered Anonymously
    View 1 more answer
  • Q2. How to handle customer
  • Ans. 

    Handle customers with empathy, patience, and professionalism.

    • Listen actively to understand customer concerns

    • Show empathy and understanding towards customer's situation

    • Communicate clearly and professionally

    • Offer solutions or alternatives to resolve issues

    • Follow up to ensure customer satisfaction

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First important team manegment

Collections Manager Interview Questions & Answers

Ujjivan Small Finance Bank user image Anonymous

posted on 2 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. I really need this job
    • View 9 more answers
  • Q2. I am changing to increase my salary
    • Add your answer
  • Q3. I am changing to increase my sa6
    • Add your answer
  • Q4. I am changing to increase my salary
    • Add your answer
  • Q5. Can I join you there?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I can invite the team very nicely

Collections Manager Interview Questions & Answers

IndusInd Bank user image Vibhanjay Singh Parihar

posted on 7 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Senior management discussion collection related questions and team handling and strategic planning and prosnal information.

Round 3 - HR 

(2 Questions)

  • Q1. Package related meet
    • Add your answer
  • Q2. Last company policy and cluter
    • Add your answer

Collections Manager Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 22 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Jana Small Finance Bank Collections Manager interview:
  • Cash Collection
  • Payment Collection
Interview preparation tips for other job seekers - I am Executive officer Debt management service in Bajaj finance Ltd.

Collections Manager Interview Questions & Answers

Yes Bank user image Anonymous

posted on 23 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction including past experience and current profile
    • Add your answer
  • Q2. General knowledge about government roles and its implications in banking and financial sectors
    • Add your answer

Collections Manager Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 1 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tel me abou yourself
  • Ans. 

    Experienced collections manager with a proven track record of maximizing collections and reducing delinquency rates.

    • Over 5 years of experience in collections management

    • Implemented strategies to increase collections by 20%

    • Reduced delinquency rates by 15% through effective communication and negotiation skills

    • Answered by AI
    View 2 more answers
  • Q2. Brief me about your experience
    • Add your answer
Round 2 - Aptitude Test 

Mathematical questions essay writing

Collections Manager Interview Questions & Answers

AU Small Finance Bank user image Anonymous

posted on 29 Sep 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. How many years experience in collection ?
    • Add your answer
  • Q2. Please tell me your current CTC package ?
    • Add your answer
  • Q3. Which time you join PCM post in Kota, Bundi, Baran & Jhalawar District ?
    • Add your answer
  • Q4. Which location need you ?
    • Add your answer
  • Q5. Currently which location handle ?
  • Ans. 

    I currently handle collections for multiple locations across the region.

    • I oversee collections for branches in City A, City B, and City C.

    • I manage a team that handles collections for various locations within the company.

    • I am responsible for coordinating collections efforts at different sites to ensure timely payments.

    • I work closely with branch managers to address any collection issues at specific locations.

    • Answered by AI
    Add your answer
  • Q6. All questions speak HR
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All good

Collections Manager Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 5 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Normal test having normal maths nd English vocabulary check

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent monthly incentive best in industry
More about working at HSBC Bank

HSBC Bank Interview FAQs

How many rounds are there in HSBC Bank Collections Manager interview?
HSBC Bank interview process usually has 2 rounds. The most common rounds in the HSBC Bank interview process are One-on-one Round and Resume Shortlist.

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