HSBC Bank Collections Manager Interview Questions and Answers

Productivity knowledge refers to understanding and implementing strategies to maximize efficiency and output in a given task or process.

• Productivity knowledge involves identifying and eliminating time-wasting activities.

• It includes setting clear goals and priorities to focus on high-value tasks.

• Understanding and utilizing tools and technologies that enhance productivity.

• Implementing effective time management techniques...read more

Dealing with NPAs involves a systematic approach to identify, analyze and resolve non-performing assets.

• Conduct a thorough analysis of the NPA portfolio to identify the root cause of the problem

• Develop a strategy to resolve the NPAs, which may include restructuring, recovery, or liquidation

• Implement the strategy in a timely and efficient manner, while ensuring compliance with regulatory requirements

• Monitor the progress...read more

Banks make money through primary and secondary revenue sources.

• Primary revenue sources include interest earned on loans and investments, fees charged for services like checking accounts and credit cards, and gains from trading activities.

• Secondary revenue sources include income from selling securities, loan servicing fees, and gains from the sale of assets.

• Banks also make money through investments in other companies an...read more