Hotel Nova Interview Questions and Answers

Q1. Can you tell me about yourself?
Ans. 
I am a friendly and organized individual with excellent communication skills and a passion for providing exceptional customer service.
• Experienced in handling phone calls, scheduling appointments, and greeting visitors

• Proficient in using office equipment and computer software

• Strong attention to detail and ability to multitask effectively

• Previous experience in a customer-facing role, such as retail or hospitality
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Q2. Why should we provide you with this job?
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I am a dedicated and experienced professional with excellent communication and organizational skills.
• I have previous experience working as a receptionist, where I successfully managed a high volume of calls and visitors.

• I am proficient in handling administrative tasks, such as scheduling appointments, managing calendars, and maintaining records.

• I have strong interpersonal skills and a friendly demeanor, which allows me...read more
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Q1. How much experience do you have in this work?
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I'm fresh in this field
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Q2. If you are a fresher, why should we offer you this job?
Ans. 
I may be a fresher, but I bring enthusiasm, a willingness to learn, and a fresh perspective to the role.
• I have a strong work ethic and am eager to prove myself in the role.

• I am a quick learner and am willing to undergo any necessary training to excel in the position.

• As a fresher, I bring a fresh perspective and innovative ideas to the team.

• I am highly motivated and dedicated to providing excellent customer service.

• I am...read more
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Q1. What do you know about the front office?
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The front office is the area of a business where customers and clients are greeted and served, often including reception, customer service, and administrative tasks.
• Front office is the first point of contact for customers and clients

• Responsibilities may include greeting visitors, answering phones, scheduling appointments, and handling inquiries

• Front office staff often provide administrative support to other departments

• ...read more
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Q2. If we offer you this job, how will you handle it?
Ans. 
I will handle the job with professionalism, efficiency, and a positive attitude.
• I will greet guests with a warm and friendly demeanor

• I will efficiently manage phone calls, emails, and appointments

• I will handle any guest inquiries or issues with patience and professionalism
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Ok ap hum soch ke bata te he

Q1. Work experience and relevance of your resume for Amex
Ans. 
My work experience includes roles in financial services and consulting, providing me with relevant skills for Amex.
• I have worked in financial services for 5+ years, including roles at a major bank and a fintech startup.

• I have experience in consulting, where I worked on projects related to financial analysis and strategy development.

• My resume highlights my expertise in financial modeling, data analysis, and client relat...read more
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Q2. Why change to Amex? What attracted you the most about Amex?
Ans. 
I changed to Amex for its reputation for innovation, strong company culture, and opportunities for growth.
• Reputation for innovation in the financial industry

• Strong company culture focused on employee development and diversity

• Opportunities for career growth and advancement within the company
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Q3. Technology questions such as how API works and your experience in working with data?
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Q4. How you used data management and analytics in your last role?
Ans. 
I utilized data management and analytics to track project progress, identify trends, and make data-driven decisions.
• Implemented data management systems to organize and store project data efficiently

• Utilized analytics tools to analyze project performance and identify areas for improvement

• Generated reports and dashboards to track key metrics and communicate findings to stakeholders

• Used data insights to make informed deci
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Q5. How you can make business decisions from data in your last role?
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I used data analysis tools to identify trends, patterns, and correlations to inform strategic business decisions.
• Utilized data visualization tools to present key findings to stakeholders

• Conducted regression analysis to predict future outcomes based on historical data

• Collaborated with cross-functional teams to gather and analyze data from multiple sources
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Q6. How you solved any disagreement with your boss in last role?
Ans. 
I always approach disagreements with a focus on finding common ground and maintaining open communication.
• Listen actively to understand the boss's perspective

• Express my own perspective calmly and respectfully

• Seek a compromise or solution that benefits both parties

• Follow up to ensure the issue is fully resolved
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Q7. How will you approach different teams with requirements as a product manager?
Ans. 
I will approach different teams with requirements by understanding their unique needs, building relationships, and communicating effectively.
• Understand the goals and priorities of each team to tailor requirements accordingly

• Build relationships with key stakeholders to gain buy-in and support

• Communicate clearly and regularly to ensure alignment and address any concerns

• Collaborate with cross-functional teams to ensure al
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Q1. Logical Questions - Check out Geeks for Geeks Puzzles and memorise them all or atleast understand logic for each
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Q2. 3 ants around a triangle problem
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Q3. Find top 3 horses from 25 horses set
Ans. 
To find the top 3 horses from a set of 25 horses, we can sort them based on their performance or rankings.
• Sort the horses based on their performance or rankings

• Select the top 3 horses from the sorted list

• Consider factors like speed, endurance, and previous race results
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Q4. How will you approach conflicts at workplace?
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I approach conflicts at workplace by actively listening, understanding all perspectives, and finding a mutually beneficial solution.
• Actively listen to all parties involved in the conflict

• Seek to understand the root cause of the conflict

• Encourage open communication and dialogue

• Find a mutually beneficial solution that addresses the concerns of all parties

• Mediate if necessary to facilitate resolution
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Q1. Behavioural questions
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Q2. How will you manage work life balance?
Ans. 
I prioritize tasks, set boundaries, delegate when necessary, and make time for self-care.
• Prioritize tasks based on deadlines and importance

• Set boundaries by establishing work hours and sticking to them

• Delegate tasks to team members when overwhelmed

• Schedule time for self-care activities like exercise, hobbies, and relaxation

• Communicate with supervisors and colleagues about workload and availability
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Q3. What are the 3 pillars of data management?
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The 3 pillars of data management are data quality, data governance, and data security.
• Data quality ensures that data is accurate, complete, and reliable.

• Data governance involves establishing policies and procedures for managing data assets.

• Data security focuses on protecting data from unauthorized access or breaches.
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Q4. How will you solve disputes and disagreements with your manager?
Ans. 
I will approach disputes with my manager by actively listening, seeking common ground, and proposing solutions collaboratively.
• Actively listen to my manager's perspective and concerns

• Seek common ground and areas of agreement

• Propose solutions collaboratively, considering both perspectives

• Maintain professionalism and respect throughout the discussion

• Seek feedback and learn from the experience to prevent future conflicts
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Q1. Accounting principles
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Q2. Balance sheet questions
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Q1. What is macros in excel
Ans. 
Macros in Excel are automated tasks that can be created using Visual Basic for Applications (VBA) to perform repetitive actions.
• Macros can be recorded or written manually using VBA code.

• They can automate tasks such as formatting, data manipulation, and report generation.

• Macros can be assigned to buttons or keyboard shortcuts for easy access.

• They can save time and reduce errors by automating repetitive tasks.

• Example: Cr...read more
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Q2. Merging of cells in excel
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Merging cells in Excel allows you to combine multiple cells into one larger cell.
• Select the cells you want to merge

• Right click and select 'Merge Cells' from the dropdown menu

• The content of the upper-left cell will be kept, while the rest of the cells' content will be deleted

• Merged cells cannot be unmerged, so be careful when merging
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Q1. Strengths and weaknesses
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Q2. Case based questions asked
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Q1. Company profile
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Q2. What is travel and tourism
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Q1. What is a dmc?
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Q2. Disadvantages faced by a dmc
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Q1. Criteria based questions
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Q2. Situation handling questions
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Q1. TELL ME ABOUT OF YOURSELF
Ans. 
Experienced customer executive with a passion for delivering exceptional service and building strong relationships.
• Over 5 years of experience in customer service roles

• Skilled in resolving customer complaints and issues effectively

• Strong communication and interpersonal skills

• Proven track record of exceeding customer satisfaction goals

• Passionate about providing personalized service to each customer
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Q2. WHY DO YOU WANT THIS JOB
Ans. 
I am passionate about providing excellent customer service and believe this job aligns with my skills and values.
• I have a strong background in customer service and enjoy helping others

• I am excited about the opportunity to work with a reputable company like yours

• I am confident that my communication and problem-solving skills will make me an asset to your team
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Q3. WHAT ARE YOUR STRENGTHS
Ans. 
My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve issues to ensure customer satisfaction

• Customer focus - always prioritize the needs and satisfaction of customers

• Adaptability - able to quickly adjust to
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Q4. WHAT ARE YOUR WEAKNESSES
Ans. 
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to overthink and second-guess my decisions

• I can be too self-critical and have high expectations for myself

• I sometimes struggle with delegating tasks to others out of fear that they won't meet my standards
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Q5. WHAT IS YOUR SALARYEXPECTATIONS
Ans. 
I am looking for a competitive salary based on my experience and skills.
• Research industry standards for similar roles

• Consider cost of living in the area

• Factor in benefits and perks offered by the company

• Be prepared to negotiate based on your value to the company
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Self introduction (same question again and again in each round 😠)waste of time

Q1. Self introduction
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Q2. Family background
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Q1. Self introduction
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Q2. Academic background
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Q3. Also forced me to talk in punjabi while i was talking in English..
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Q1. Previous work experience
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Q2. Previous job details
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Q1. How you was doing work over there
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Q2. Technical questions like what do you know about Hotal industry and so many other questions
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Q1. Yearly sales analysis
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Q2. Salary expectation
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Q1. Introduce yourself
Ans. 
I am a dedicated and experienced aviation professional with a strong background in flight operations and safety management.
• Over 10 years of experience in the aviation industry

• Extensive knowledge of flight operations and safety procedures

• Strong leadership and communication skills

• Proven track record of successfully supervising flight operations
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Q2. Why we should hire you
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I have extensive experience in aviation, strong leadership skills, and a proven track record of ensuring safety and efficiency in flight operations.
• 10+ years of experience in aviation industry

• Proven track record of ensuring safety and efficiency in flight operations

• Strong leadership skills demonstrated through successful team management

• Excellent communication and decision-making abilities

• Passion for aviation and commit
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Q3. Why you want to join in aviation industry
Ans. 
Passion for aviation, love for travel, fascination with aircraft technology.
• Passion for aviation since childhood

• Love for travel and exploring new destinations

• Fascination with aircraft technology and operations
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Q4. What would you like do in weekend
Ans. 
I enjoy spending time outdoors, trying new restaurants, and relaxing with friends and family.
• Exploring new hiking trails

• Trying out a new recipe

• Meeting up with friends for brunch

• Visiting a local farmer's market

• Attending a live music event
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Q5. What's your salary expected
Ans. 
My salary expectation is based on industry standards and my level of experience in the field.
• Research industry standards for flight supervisor salaries

• Consider my level of experience and qualifications

• Be open to negotiation based on benefits package offered
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