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Taj Hotels Resorts and Palaces Front Office Receptionist Interview Questions and Answers

Updated 1 Jan 2025

Taj Hotels Resorts and Palaces Front Office Receptionist Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Collage job mohotshav and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Ans. 

    I am a friendly and organized individual with excellent communication skills and a passion for providing exceptional customer service.

    • Experienced in handling phone calls, scheduling appointments, and greeting visitors

    • Proficient in using office equipment and computer software

    • Strong attention to detail and ability to multitask effectively

    • Previous experience in a customer-facing role, such as retail or hospitality

  • Answered by AI
  • Q2. Why should we provide you with this job?
  • Ans. 

    I am a dedicated and experienced professional with excellent communication and organizational skills.

    • I have previous experience working as a receptionist, where I successfully managed a high volume of calls and visitors.

    • I am proficient in handling administrative tasks, such as scheduling appointments, managing calendars, and maintaining records.

    • I have strong interpersonal skills and a friendly demeanor, which allows me...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How much experience do you have in this work?
  • Ans. 

    I'm fresh in this field

  • Answered Anonymously
  • Q2. If you are a fresher, why should we offer you this job?
  • Ans. 

    I may be a fresher, but I bring enthusiasm, a willingness to learn, and a fresh perspective to the role.

    • I have a strong work ethic and am eager to prove myself in the role.

    • I am a quick learner and am willing to undergo any necessary training to excel in the position.

    • As a fresher, I bring a fresh perspective and innovative ideas to the team.

    • I am highly motivated and dedicated to providing excellent customer service.

    • I am...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What do you know about the front office?
  • Ans. 

    The front office is the area of a business where customers and clients are greeted and served, often including reception, customer service, and administrative tasks.

    • Front office is the first point of contact for customers and clients

    • Responsibilities may include greeting visitors, answering phones, scheduling appointments, and handling inquiries

    • Front office staff often provide administrative support to other departments

    • ...

  • Answered by AI
  • Q2. If we offer you this job, how will you handle it?
  • Ans. 

    I will handle the job with professionalism, efficiency, and a positive attitude.

    • I will greet guests with a warm and friendly demeanor

    • I will efficiently manage phone calls, emails, and appointments

    • I will handle any guest inquiries or issues with patience and professionalism

  • Answered by AI
Round 4 - Group Discussion 

Ok ap hum soch ke bata te he

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok ap next time tray karna

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

I wish all candidate are impressed by my behaviour

Round 2 - HR 

(2 Questions)

  • Q1. Why are these course and company select by people
  • Q2. Which types employee can impress the candidate

Interview Preparation Tips

Topics to prepare for American Express Receptionist interview:
  • Communication Skills
  • Bsc
  • Maths
  • Chemistry
Interview preparation tips for other job seekers - Because of personality. Gurugram is the best place in which your office are situated. It's my dream I can find the job in these company. I shall be very thankful to you.

I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Identifying a missing number, shape, or image at the end of a series, or they might give you a written scenario

Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips

Interview Preparation Tips

Topics to prepare for Marriott International Front Office Receptionist interview:
  • Any one
Interview preparation tips for other job seekers - Be punctual at your interview. It is to be on time at your job interview.
Be polite with everyone..
Be prepared for your interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How would you deal with an angry guest?

Interview Questionnaire 

3 Questions

  • Q1. What u do??
  • Q2. Why u applied for this??
  • Ans. 

    I applied for this internship because I am passionate about gaining practical experience in the field and developing my skills.

    • Passionate about gaining practical experience

    • Desire to develop skills in the field

    • Opportunity to learn from professionals

    • Interest in the company's work and values

  • Answered by AI
  • Q3. What is there in today's newspaper??
  • Ans. 

    The newspaper contains news articles, opinion pieces, advertisements, and other information.

    • News articles covering current events

    • Opinion pieces discussing various topics

    • Advertisements for products and services

    • Sports section with updates on games and matches

    • Weather forecast for the day

    • Local events and community news

    • Business section with stock market updates

    • Entertainment section featuring movie reviews and celebrity news

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: we entered. introduced ourselves. then given a task in which we need to know the nxt person sitting to us and then we have to describe them.
Tips: Here they check what kind of communication skills you are having and how much you can convince a person to gain knowledge
Duration: 5 minutes

I applied via Campus Placement and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Testing

Interview Preparation Tips

Interview preparation tips for other job seekers - Testing

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is your skills and my communication
  • Ans. M skills has good and I am Good in communication
  • Answered Anonymously
  • Q2. What is your skills and communication

Interview Preparation Tips

Interview preparation tips for other job seekers - I am Herd working and good communication

I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. If given a chance to work as Food and Beverage exciting executive, would you like to continue with that or you'll stick to front office.
  • Ans. 

    I would prefer to continue working as a Front Office Executive.

    • I have a strong passion for customer service and enjoy interacting with guests at the front desk.

    • I have developed excellent organizational and communication skills that are essential for a front office role.

    • I believe my strengths align better with the responsibilities of a front office executive.

    • I have previous experience and training in front office operat...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for JW Marriott Front Office Executive interview:
  • Communication Skills
  • Situational question
  • Groupdiscussion
Interview preparation tips for other job seekers - Often there are times when The Hr will try to switch the role, so that to see whether you're going to stay on the decision or you'll change. It shows that how quickly you can change when the main motive was to become some thing else and you chose something else. It psychological question and you need to be very careful with your answer.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Why you have chosen Hotel industry ? As I have commerce background
  • Ans. 

    I chose the hotel industry because of my passion for hospitality and customer service, despite having a commerce background.

    • Passion for hospitality and customer service

    • Opportunities for growth and advancement

    • Enjoy working in a fast-paced environment

    • Desire to interact with people from diverse backgrounds

  • Answered by AI
  • Q2. How would you identify the guest at airport?
  • Ans. 

    Guests can be identified at the airport by looking for their name on a sign, checking their identification documents, or contacting them via phone or email.

    • Look for the guest's name on a sign or placard

    • Check the guest's identification documents such as passport or driver's license

    • Contact the guest via phone or email to confirm their identity

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Find a better job and take this job only if you don't want to much stress, they say it's a general shift but they will tell you to come even at night to receive their VIP guests.

Interview Questionnaire 

2 Questions

  • Q1. What are the golden rules Give me some examples
  • Ans. 

    The golden rules of accounting are basic principles that guide the recording of financial transactions.

    • The revenue recognition principle

    • The matching principle

    • The cost principle

    • The full disclosure principle

    • The going concern principle

    • The objectivity principle

    • The consistency principle

    • The conservatism principle

  • Answered by AI
  • Q2. What is net worth
  • Ans. 

    Net worth is the total value of an individual's assets minus their liabilities.

    • Net worth is calculated by subtracting an individual's liabilities from their assets.

    • Assets can include cash, investments, property, and other valuables.

    • Liabilities can include debts, mortgages, and other financial obligations.

    • Net worth is a measure of an individual's financial health and can be used to track progress towards financial goals...

  • Answered by AI
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Taj Hotels Resorts and Palaces Interview FAQs

How many rounds are there in Taj Hotels Resorts and Palaces Front Office Receptionist interview?
Taj Hotels Resorts and Palaces interview process usually has 4 rounds. The most common rounds in the Taj Hotels Resorts and Palaces interview process are One-on-one Round, HR and Group Discussion.

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Taj Hotels Resorts and Palaces Front Office Receptionist Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Taj Hotels Resorts and Palaces Front Office Receptionist Salary
based on 18 salaries
₹0.9 L/yr - ₹3.6 L/yr
At par with the average Front Office Receptionist Salary in India
View more details

Taj Hotels Resorts and Palaces Front Office Receptionist Reviews and Ratings

based on 7 reviews

2.4/5

Rating in categories

3.2

Skill development

2.3

Work-life balance

3.2

Salary

3.4

Job security

2.9

Company culture

3.1

Promotions

3.0

Work satisfaction

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