30+ Insights Opinion Interview Questions and Answers

If a customer doesn't make payment, I would follow up with them through phone calls, emails, and letters to remind them of their outstanding balance and discuss payment options.

• Initiate contact with the customer to remind them of their outstanding balance

• Discuss payment options and negotiate a payment plan if necessary

• Document all communication and follow-up regularly

• Escalate the issue to a supervisor or legal team if necessary

The credit amount ranges from 25,000 to 240,000 rupees and can be used for various purposes like small business, medical emergency, or education.

• The credit amount can be used for any purpose.

• The range of credit amount is from 25,000 to 240,000 rupees.

• Examples of usage include small business, medical emergency, and education.

CIBIL is a credit information company that maintains credit records of individuals and companies.

• CIBIL stands for Credit Information Bureau (India) Limited.

• It is a credit information company that collects and maintains credit records of individuals and companies.

• CIBIL score is a three-digit number that represents an individual's creditworthiness.

• Lenders use CIBIL score to evaluate the creditworthiness of an individual before approving a loan or credit card application.

• CIBIL a...read more

Collection refers to the process of recovering unpaid debts from individuals or businesses.

• Collection involves contacting debtors to remind them of their outstanding debts

• It may involve negotiating payment plans or settlements

• Collection agencies may be hired to assist in the process

• Legal action may be taken if debts remain unpaid

• Collections can be for various types of debts, such as credit card bills, medical bills, or loans

There is no maximum limit for CIBIL high score.

• CIBIL high score ranges from 300 to 900.

• There is no upper limit for CIBIL high score.

• A higher CIBIL score indicates better creditworthiness.

• Lenders prefer borrowers with a high CIBIL score.

• CIBIL score is calculated based on credit history and repayment behavior.

I handle the North district. To improve business, I focus on customer satisfaction, employee training, and marketing strategies.

• Focus on customer satisfaction by providing excellent service and addressing any complaints promptly

• Invest in employee training to improve their skills and knowledge

• Implement effective marketing strategies to attract new customers and retain existing ones

• Analyze sales data to identify trends and adjust strategies accordingly

• Collaborate with other dep...read more

A loan is a sum of money borrowed from a lender that is expected to be paid back with interest over a set period of time.

• A loan involves borrowing money from a lender

• The borrower is expected to pay back the loan with interest

• The repayment period is typically set in advance

• Loans can be secured or unsecured

• Examples of loans include mortgages, car loans, and personal loans

There are seven basic QC tools used for process improvement and problem-solving.

• The seven basic QC tools are: Cause-and-effect diagram, Check sheet, Control chart, Histogram, Pareto chart, Scatter diagram, and Stratification.

• These tools are used to identify, analyze, and solve quality-related problems in a systematic and structured manner.

• For example, a control chart can be used to monitor a process and detect any variations or abnormalities, while a Pareto chart can help pri...read more

The key role of customer service is to provide assistance and support to customers, ensuring their satisfaction and loyalty.

• Customer service plays a crucial role in building and maintaining strong relationships with customers.

• It involves addressing customer inquiries, concerns, and complaints in a timely and efficient manner.

• Customer service representatives act as the face of the company, representing its values and brand.

• They provide product or service information, assist wi...read more

QC tools can be used to identify errors by analyzing data and identifying patterns.

• Use Pareto charts to identify the most common errors

• Use fishbone diagrams to identify the root cause of errors

• Use scatter plots to identify correlations between variables and errors

• Use control charts to monitor the process and detect any unusual variations

• Use histograms to analyze the distribution of errors

• Use flowcharts to visualize the process and identify potential areas of error

I emphasize the benefits of submitting EMI on time, such as avoiding late fees and maintaining a good credit score.

• Highlight the consequences of missing EMI payments

• Explain the importance of maintaining a good credit score

• Offer incentives for timely EMI submissions, such as discounts or rewards

• Provide reminders through SMS or email closer to the due date

Cibil is a credit information company that maintains credit records of individuals and companies.

• Cibil stands for Credit Information Bureau (India) Limited.

• It is a credit information company that collects and maintains credit records of individuals and companies.

• Cibil provides credit reports to banks and other financial institutions to help them assess the creditworthiness of borrowers.

• Checking Cibil score is important for individuals as it helps them understand their creditw...read more

Buying gold can be profitable through various methods such as investing in gold ETFs, purchasing physical gold, or trading gold futures.

• Investing in gold ETFs (Exchange-Traded Funds) allows investors to gain exposure to the price of gold without physically owning it.

• Purchasing physical gold, such as gold bars or coins, can provide a tangible asset that can be sold or traded in the future.

• Trading gold futures involves speculating on the future price of gold and can be a profit...read more

Feedback mechanisms are ways to gather information about a product or service from customers or users.

• Surveys

• Focus groups

• Customer reviews

• Social media monitoring

• User testing

• Complaints and suggestions boxes

The technical report should detail the land cost, house cost, and overall amount.

• The technical report should include a breakdown of the land cost and house cost.

• The overall amount should be the sum of the land cost and house cost.

• The report should provide a detailed analysis of the factors that contribute to the land and house costs.

• The report should also include any relevant financial calculations, such as depreciation or amortization.

• The report should be presented in a clea...read more

Quality in bepo refers to the standard or level of excellence in a product or service.

• Quality in bepo is determined by how well a product or service meets the expectations and requirements of customers.

• It can also refer to the degree of excellence or superiority of a product or service compared to others in the market.

• Quality can be measured through various factors such as performance, durability, reliability, and customer satisfaction.

• Continuous improvement is essential in m...read more

There are two main types of feedback: positive feedback and negative feedback.

• Positive feedback: reinforces a desired behavior or outcome. For example, praising an employee for completing a project ahead of schedule.

• Negative feedback: addresses areas for improvement or correction. For example, providing constructive criticism on a presentation to help the speaker improve.

There are four main types of quality: quality of design, quality of conformance, quality of performance, and quality of service.

• Quality of design focuses on meeting customer requirements and expectations.

• Quality of conformance involves meeting specified standards and requirements.

• Quality of performance relates to how well a product or service performs its intended function.

• Quality of service refers to the overall customer experience and satisfaction.

Control panel is a user interface that allows users to control and manage various settings and functions of a system or device.

• Control panel typically includes options for adjusting display settings, managing devices, changing network settings, and more

• Examples of control panels include the Windows Control Panel on a computer and the settings menu on a smartphone

• Users can access the control panel to customize their experience and optimize performance

To create a link for review, you can use platforms like Google My Business, Yelp, or social media sites.

• Utilize platforms like Google My Business to create a link for customers to leave reviews

• Encourage customers to leave reviews on sites like Yelp by providing a direct link

• Share review links on social media platforms to reach a wider audience

Understanding aptitude involves assessing an individual's natural abilities, skills, and potential for learning and development.

• Aptitude is the inherent ability or talent that an individual possesses.

• It can be assessed through various tests and evaluations to determine strengths and weaknesses.

• Understanding aptitude helps in making informed decisions about career choices and educational paths.

• Examples of aptitude tests include IQ tests, career assessments, and skills assessme...read more

Collaboration can be achieved through effective communication, teamwork, and shared goals.

• Establish clear communication channels to ensure everyone is on the same page

• Encourage open dialogue and feedback to foster a collaborative environment

• Set common goals and objectives for all team members to work towards

• Utilize collaboration tools and technologies to streamline communication and project management

• Celebrate successes and milestones as a team to boost morale and motivation

To recover payments, follow a systematic approach including communication, negotiation, and legal action if necessary.

• Establish clear communication channels with the debtor

• Send reminders and follow-up calls to remind them of the outstanding payment

• Negotiate payment plans or alternative arrangements if the debtor is unable to pay in full

• Consider offering discounts or incentives for early payment

• If necessary, escalate the matter to legal action or debt collection agencies

• Mainta...read more

I would sell a pen by highlighting its features and benefits, emphasizing its quality and versatility.

• Highlight the pen's smooth writing experience

• Emphasize its durability and long-lasting ink

• Mention its versatility for various writing tasks

• Offer a competitive price compared to similar pens

• Provide examples of situations where the pen would be useful

Collection can be done by following up with customers who have outstanding payments and requesting payment.

• Identify customers with outstanding payments

• Contact customers via phone, email or mail

• Request payment and provide payment options

• Document all communication and follow up regularly

• Consider offering incentives for early payment

To crack a case as a Collection Agent, one needs to follow a systematic approach.

• Gather all necessary information about the debtor and the debt

• Analyze the debtor's financial situation and payment history

• Develop a plan to negotiate and collect the debt

• Communicate effectively with the debtor and maintain professionalism

• Document all communication and progress made towards debt collection

To make chat, you can use messaging platforms or chat applications to communicate with others in real-time.

• Choose a messaging platform or chat application to use (e.g. WhatsApp, Facebook Messenger, Slack)

• Create an account or sign in to the chosen platform

• Find and add contacts or friends to start chatting

• Send messages, emojis, or media files to communicate effectively

A pivot table is a data summarization tool used in spreadsheet programs.

• A pivot table allows users to reorganize and summarize selected columns and rows of data from a spreadsheet or database table.

• Users can easily analyze large amounts of data by dragging and dropping fields into rows, columns, and values.

• Pivot tables are commonly used in Excel, Google Sheets, and other spreadsheet programs for data analysis and reporting.

Yes, I am comfortable with working different shifts.

• I have experience working both day and night shifts.

• I am willing to adjust my schedule to meet the needs of the company.

• I understand that working different shifts may be necessary in this role.

Steps to create a test draft of a home in AutoCAD

• Start by creating a new drawing in AutoCAD

• Draw the outline of the home using lines, rectangles, and other shapes

• Add doors, windows, and other architectural elements

• Include dimensions and labels for clarity

• Use layers to organize different components of the draft

• Apply hatching or shading to indicate materials or textures

• Check for accuracy and make any necessary adjustments

• Save the draft and plot or print it for review

KPI parameters are key performance indicators used to measure and evaluate the success of an organization or individual in achieving their goals.

• KPI parameters are specific metrics or measurements that are used to assess performance.

• They are typically set based on the goals and objectives of the organization or individual.

• KPI parameters can vary depending on the industry and the specific role or function being evaluated.

• Examples of KPI parameters include sales revenue, custom...read more

To calculate EMI and interest, we need to know the loan amount, interest rate, and tenure.

• EMI stands for Equated Monthly Installment, which is the fixed amount paid monthly towards the loan repayment.

• EMI calculation formula: EMI = [P x R x (1+R)^N]/[(1+R)^N-1], where P is the loan amount, R is the interest rate per month, and N is the tenure in months.

• Interest calculation formula: Interest = (P x R x N)/100, where P is the loan amount, R is the interest rate per month, and N ...read more

Panding file solution involves organizing and prioritizing pending files for efficient processing.

• Create a system to categorize pending files based on urgency or importance

• Implement a tracking system to monitor progress on pending files

• Allocate resources effectively to address pending files in a timely manner