Home Credit Finance QA Engineer Interview Questions and Answers

They ask logical reasoning

Q1. They ask reverse of a string and sort them
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Q1. They ask about my projects and leetcode streaks
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Q1. Tell me introduce yourself
Ans. Hi, My name is Deep Naskar, I belong to Howrah, West Bengal. I am a quality assurance professional with 2years Experience  in BPO industry, I completed my Secondary Examination in 2015 then completed higher secondary examination in 2018 post that I took admission in ITI and completed in 2018. Coming to my skills, I am well versed with MS excel, MS WORD and Google sheets, MS PowerPoint and outlook functions. My strength...read more
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Q2. What is the job rool of a QA
Ans. The job rool of a qa is to evaluate the process transactions which is being done by the advisors. sharing feedback with the advisors best on the evaluation of those transactions if there is any error. Sharing process lavel insights for improvement of the process and rich client experience These are basic QA job roles.
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Q3. What are the steps you took to improve the CSAT of your previous process?
Ans. 
I implemented several steps to improve the CSAT of my previous process.
• Conducted thorough analysis of customer feedback

• Identified common pain points and areas of improvement

• Collaborated with cross-functional teams to implement necessary changes

• Implemented regular training sessions for support agents

• Introduced automated testing to ensure product quality

• Established a proactive approach to customer support
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Q4. How are you used to DAST analysis?
Ans. 
DAST analysis involves using dynamic testing techniques to identify vulnerabilities in a software application.
• DAST stands for Dynamic Application Security Testing.

• It involves analyzing an application while it is running to identify security vulnerabilities.

• DAST tools simulate attacks on the application to identify weaknesses.

• Common DAST techniques include fuzz testing, penetration testing, and vulnerability scanning.

• DA...read more
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Q5. How do you provide your feedback?
Ans. I used to share the feedback by following the sandwich method. ‌Firstly I told them what good things they have done in the call, then I share them the observation of what they have done wrong in the call and how that can be rectified.
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Q1. Question on c, like storage classes
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Q2. Can communication protocol, UDS protocol.
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Q3. C coding on pointers.
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Multiple Choice Questions

Q1. Why do you want to join us
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Mcq related to dsa ,oops

Q1. Just basic oops questions about polymorphism,inheritance
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Q1. Regarding previous work experience
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Q2. Expected CTC and job description
Ans. 
Expected CTC and job description
• Expected CTC is negotiable based on job responsibilities and experience

• Job description includes managing team, developing strategies, and achieving targets

• Salary range for similar positions in the industry is between $X and $Y
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Q1. Why You want to Join IDFC First Bank ?
Ans. 
I want to join IDFC First Bank because of its strong reputation in the banking industry and its commitment to innovation and customer service.
• Strong reputation in the banking industry

• Commitment to innovation

• Focus on customer service
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Q2. What You will do for the Organisation?
Ans. 
I will contribute my skills, knowledge, and dedication to help achieve the organization's goals and objectives.
• Utilize my expertise in [specific area] to improve processes and efficiency

• Collaborate with team members to brainstorm innovative ideas and solutions

• Take initiative to learn and adapt to new challenges and opportunities

• Communicate effectively with stakeholders to ensure alignment and progress
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Q1. Why you think you are fit for the job ?
Ans. 
I have relevant experience, skills, and a strong passion for the job.
• I have X years of experience in a similar role at Company A, where I successfully managed projects and exceeded targets.

• I possess strong communication and problem-solving skills, which are essential for this role.

• I am highly motivated and dedicated to delivering high-quality work, as evidenced by my track record of consistently meeting deadlines.

• I hav...read more
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Q2. Tell about yourself?
Ans. 
I am a dedicated and hardworking individual with a passion for learning and growth.
• I have a strong work ethic and always strive to exceed expectations.

• I am a quick learner and adapt well to new environments.

• I have experience in project management and team collaboration.

• I am proficient in various software programs such as Microsoft Office and Adobe Creative Suite.
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Q3. Do u think there's career growth for you here in the organisation?
Ans. 
Yes, I believe there is ample opportunity for career growth within the organization.
• I have seen several colleagues who have been promoted within the company.

• The organization values internal talent and provides opportunities for advancement.

• There are various training and development programs available to help employees grow in their careers.
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