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I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.
posted on 18 Aug 2020
To improve customer experience, I will focus on personalization, efficient communication, and continuous improvement.
Implement personalized customer interactions based on their preferences and history.
Streamline communication channels to ensure prompt and effective responses.
Regularly gather customer feedback and use it to identify areas for improvement.
Train and empower team members to provide exceptional customer ser...
The 7 QC tools are basic tools used for quality control in process improvement.
Check sheet: Used to collect and analyze data in a systematic manner.
Control chart: Monitors process variation over time.
Histogram: Represents data distribution visually.
Pareto chart: Helps prioritize issues by identifying the most significant factors.
Scatter diagram: Shows the relationship between two variables.
Stratification: Helps identif...
To improve BQ performance, focus on training, process improvement, data analysis, and feedback mechanisms.
Provide regular training sessions for team members to enhance their skills and knowledge.
Implement process improvements to streamline operations and reduce errors.
Conduct thorough data analysis to identify trends, root causes of issues, and areas for improvement.
Establish effective feedback mechanisms to gather inp...
I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.
QMS stands for Quality Management System. It is a set of policies, processes, and procedures required for planning and execution of quality control.
QMS ensures that products or services meet customer requirements and comply with regulations
It includes quality planning, quality control, quality assurance, and quality improvement
ISO 9001 is a widely recognized QMS standard
QMS is important for industries such as healthcar
To reduce rejections and reworks, implement a robust quality control system and focus on continuous improvement.
Implement a quality control system to catch defects early
Train employees on proper procedures and techniques
Conduct regular audits to identify areas for improvement
Analyze root causes of rejections and reworks to prevent future occurrences
Collaborate with suppliers to improve incoming materials quality
Utilize...
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
ISO and IATF standards are both quality management systems, but IATF 16949 is specific to automotive industry.
ISO standards are generic and can be applied to any industry, while IATF 16949 is specific to automotive industry
IATF 16949 includes additional automotive-specific requirements on top of ISO 9001
IATF 16949 certification is often a requirement for suppliers in the automotive industry
7QC tools are a set of basic quality control tools used to identify and solve quality problems.
The tools include: Pareto chart, cause-and-effect diagram, check sheet, control chart, histogram, scatter diagram, and flowchart.
They are used to analyze data and identify the root cause of quality problems.
The tools are easy to use and can be applied to various industries and processes.
For example, a Pareto chart can be used...
8D reports and core tools are problem-solving methodologies used in quality engineering.
8D reports are structured problem-solving methodologies used to identify, correct, and prevent problems.
Core tools are a set of techniques and methodologies used to ensure product and process quality.
Core tools include FMEA, PPAP, MSA, SPC, and APQP.
FMEA is used to identify and mitigate potential failures in a product or process.
PPA...
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Polymorphism is the ability of a single function or method to operate on different types of data.
Polymorphism allows objects of different classes to be treated as objects of a common superclass.
There are two types of polymorphism: compile-time (method overloading) and runtime (method overriding).
Example: Inheritance in object-oriented programming languages like Java allows for polymorphism.
Example: Function overloading
Program to find number of repeated characters in a string
Iterate through each character in the string
Use a hashmap to store the count of each character
Increment the count if character is already present in the hashmap
Return the count of characters with count greater than 1
I am a dedicated Quality Engineer with a strong background in ensuring product quality and compliance with industry standards.
Experienced in conducting quality control tests and inspections
Skilled in analyzing data and identifying areas for improvement
Proficient in implementing quality management systems
Strong attention to detail and problem-solving skills
Excellent communication and teamwork abilities
I applied via Indeed and was interviewed in Dec 2023. There was 1 interview round.
Regression testing is the process of retesting a software application to ensure that new code changes have not adversely affected existing functionality.
Regression testing is performed after code changes to verify that the existing functionality still works correctly.
It helps in identifying any defects introduced by new code changes.
Automated testing tools are often used for regression testing to save time and effort.
R...
Ad hoc testing is informal testing without any specific test cases or plans.
Ad hoc testing is performed randomly without any predefined test cases.
It is usually done to explore the system and find defects that are not covered in regular testing.
Testers use their domain knowledge and experience to perform ad hoc testing.
It is not documented and can be difficult to reproduce.
Examples include randomly clicking on buttons,...
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
based on 1 interview
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Quality Engineer
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Maintenance Engineer
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Production Engineer
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Engineer
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Process Engineer
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Wipro
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Infosys
HCLTech