Hitachi Systems Micro Clinic Desktop Support Engineer Interview Questions and Answers

DHCP assigns IP addresses, DNS resolves domain names to IP addresses, hostname is a unique name for a device, port number identifies a specific process on a device.

• DHCP - Dynamic Host Configuration Protocol assigns IP addresses to devices on a network

• DNS - Domain Name System resolves domain names to IP addresses

• Hostname - A unique name given to a device on a network

• Port number - Identifies a specific process on a devic

OS is the operating system, AD is Active Directory. Backup can be done using various methods. Network printer can be configured using IP address or hostname.

• OS is the software that manages computer hardware and software resources.

• AD is a directory service that stores information about objects on a network.

• Backup can be done using tools like Windows Backup, third-party backup software, or cloud backup services.

• Network p...read more

SLA stands for Service Level Agreement, SR stands for Service Request, and TAT stands for Turnaround Time.

• SLA is a contract between a service provider and a customer that outlines the level of service expected.

• SR is a request made by a customer for a specific service or support.

• TAT is the time it takes to complete a service request or resolve an issue.

• SLA, SR, and TAT are important metrics in measuring the quality of s