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Hewlett Packard Enterprise Technical Solutions Representative Interview Questions, Process, and Tips
Hewlett Packard Enterprise Technical Solutions Representative Interview Experiences
1 interview found
I applied via campus placement at Valliammai Engineering College, Chennai
Interview Questionnaire
6 Questions
- Q1. Why hp ?
- Ans.
HP is a leading technology company known for its innovative products and solutions.
HP has a strong reputation for quality and reliability.
They offer a wide range of products and services to meet diverse customer needs.
HP invests heavily in research and development, leading to cutting-edge technology.
Their customer support and technical expertise are highly regarded.
HP has a global presence and a strong network of partn...
- Q2. Why technical support?
- Ans. Honestly I attended the interview because I didn't have other choices also I was attracted by the company name and no one would take effort for a tech support role but I never showed that I gave my full effort on every rounds and my answer was I love talking to different people from different cultures and I certainly see a growth in coming years...which I actually experienced in hp
- Q3. What is router
- Ans.
A router is a networking device that forwards data packets between computer networks.
Routers operate at the network layer of the OSI model.
They use routing tables to determine the best path for data to travel.
Routers can connect different types of networks, such as LANs and WANs.
They can also provide security by blocking unauthorized access to a network.
Examples of routers include Cisco, Netgear, and TP-Link.
- Q4. Why is switch
- Ans.
Switch is a networking device that connects devices together and allows them to communicate with each other.
Switches operate at the data link layer of the OSI model.
They use MAC addresses to forward data to the correct destination.
Switches can improve network performance by reducing collisions and congestion.
Examples of switches include Cisco Catalyst, Juniper EX Series, and HP ProCurve.
Switches can also provide advanc...
- Q5. What is a network
- Ans.
A network is a group of interconnected devices that can communicate and share resources.
Networks can be wired or wireless
Devices on a network can include computers, printers, routers, and servers
Networks can be local (LAN) or wide area (WAN)
Examples of networks include the internet, home networks, and corporate networks
- Q6. Sell this product to me
- Ans.
Our product is a cutting-edge technical solution that streamlines your workflow and boosts productivity.
Our product is designed to save you time and money by automating repetitive tasks.
With our product, you can easily manage and track your projects in real-time.
Our product is user-friendly and customizable to fit your specific needs.
Our product is backed by a team of experts who provide top-notch support and training.
...
Interview Preparation Tips
So it was 2016 and hp came for an off campus drive.i got interview call through amcat. There were 4 rounds.gd, communication & personality, technical,hr
So arround 800 PPL attended on first day (oh forgot to tell you the drive happened for 3days)and only 14 got selected luckily I'm one of them and it was 9:30 when I finished all the rounds and heard the magic word you are selected
Skills evaluated in this interview
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Senior Customer Service Representative Interview Questions & Answers
Optum Global Solutions
Anonymous
posted on 27 Oct 2024
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self Introduction
- Q2. About Experience
(3 Questions)
- Q1. Self Introduction
- Q2. About Experience
- Q3. Weakness and Strength
Typing Test and a mock chat
Customer Service Representative Interview Questions & Answers
Accenture
Anonymous
posted on 11 Sep 2024
(2 Questions)
- Q1. Personal details
- Q2. Professional experience
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Why do you want to join wipro?
- Q3. What do you know about customer service representatives?
- Ans.
Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.
Customer service representatives are responsible for addressing customer inquiries and resolving issues.
They often work in call centers, retail stores, or online platforms.
Good communication skills, patience, and problem-solving abilities are essential for this role.
Examples of ta...
Interview Preparation Tips
(1 Question)
- Q1. Self introduction
Versant test which was taken online
(1 Question)
- Q1. A round with the ops manager
Interview Preparation Tips
Customer Support Representative Interview Questions & Answers
Optum Global Solutions
Anonymous
posted on 3 May 2024
I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.
(1 Question)
- Q1. About yourself and salary discussion
Customer Support Representative Interview Questions & Answers
Accenture
Mayuri chikane
posted on 27 Dec 2023
Versant round through app
(1 Question)
- Q1. Hobbies, topic to speak on
About previous experience, about projects knowledge
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. They usually ask open ended questions like describe your routine , your favourite movie, role model etc.
Customer Service Representative Interview Questions & Answers
Accenture
Anonymous
posted on 2 Sep 2021
I applied via LinkedIn and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About myself
- Q2. Some question elated to my education field
- Q3. Some questions about accenture
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.
M cat test was there that was tough
(2 Questions)
- Q1. What do you understand to E-commerce
- Ans.
E-commerce refers to buying and selling goods or services online.
E-commerce involves transactions conducted over the internet
Customers can browse products, make purchases, and pay online
Examples include Amazon, eBay, and Shopify
- Q2. How will you handle the frustrated customer
- Ans.
I will listen attentively, empathize with their situation, remain calm, and offer solutions to resolve their issue.
Listen actively to understand the customer's concerns
Empathize with the customer's frustration and show understanding
Remain calm and composed, avoiding getting defensive or escalating the situation
Offer solutions or alternatives to address the customer's issue
Follow up to ensure the customer is satisfied w
Interview Preparation Tips
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Hewlett Packard Enterprise Technical Solutions Representative Reviews and Ratings
based on 11 reviews
Rating in categories
|
Technical Support Engineer
895
salaries
|  ₹1.8 L/yr - ₹8 L/yr |
|
Process Associate
647
salaries
| ₹1.5 L/yr - ₹6 L/yr |
|
Software Engineer
599
salaries
| ₹4.5 L/yr - ₹18 L/yr |
|
Technical Solutions Consultant
598
salaries
| ₹4.1 L/yr - ₹16.5 L/yr |
|
Financial Analyst
424
salaries
| ₹3.4 L/yr - ₹12.7 L/yr |
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