Cloud Solutions Architect Interview Questions and Answers

A cloud migration solution involves moving an organization's data and applications from on-premises infrastructure to a cloud environment.

• Assess current infrastructure and identify applications and data to be migrated

• Choose a cloud provider and determine the appropriate cloud services

• Develop a migration plan and timeline

• Test the migration process and ensure data integrity

• Execute the migration and monitor for any issues

• Optimize the cloud environment for cost and performance

Genesys architecture is a customer experience platform that provides omnichannel contact center solutions.

• Genesys architecture is designed to provide seamless customer interactions across multiple channels.

• It includes components such as routing, workforce management, and analytics for optimizing customer engagement.

• Genesys solutions can be deployed on-premises, in the cloud, or as a hybrid model.

• The architecture is scalable and flexible to meet the needs of different organiza...read more

Genesys can be integrated with third party applications through APIs and connectors.

• Genesys provides APIs for integration with third party applications

• Third party applications can be connected to Genesys using connectors

• Integration allows for seamless data exchange and communication between systems

Cloud services are on-demand computing resources provided over the internet.

• Cloud services provide scalable and flexible computing resources

• They can be categorized into Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)

• Examples of cloud services include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform

We use a combination of open-source and commercial monitoring tools to ensure comprehensive coverage.

• We use Prometheus for metrics collection and Grafana for visualization.

• For log monitoring, we use ELK stack (Elasticsearch, Logstash, Kibana).

• We also use commercial tools like Datadog and New Relic for application performance monitoring.

• Our infrastructure is monitored using Nagios and Zabbix.

Creating a VPC involves defining a virtual network in the cloud environment.

• Access the cloud provider's console or API

• Define the IP address range for the VPC

• Create subnets within the VPC

• Configure route tables and internet gateways

• Associate resources with the VPC