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Hewlett Packard Enterprise
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.
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This is about test and exam
It was easy and question was from computer fundamentals
There were 2 code one was easy and second one was medium level
Support tickets should be prioritized, assigned to appropriate team members, tracked, and resolved in a timely manner.
Prioritize support tickets based on urgency and impact on users
Assign tickets to team members with relevant expertise
Track ticket status and progress regularly
Communicate with users regarding ticket updates and resolutions
I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.
20 questions in 15 min
Topic related to present circumstances 10 persons at a time
Linked list and Array questions
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
The time taken to handle a query or ticket depends on various factors such as complexity, resources available, and priority.
The time taken can vary from a few minutes to several hours or even days.
Simple queries or tickets that require basic troubleshooting can be resolved quickly.
Complex issues that require in-depth analysis or involvement of multiple teams may take longer to resolve.
The availability of resources, suc...
Priority based working is a system where tasks are assigned based on their level of importance.
Tasks are prioritized based on their urgency and importance
Higher priority tasks are completed before lower priority tasks
Priority can be determined by deadlines, impact on project goals, or other factors
Allows for efficient use of time and resources
Examples include emergency response teams, project management, and customer s
The number of engineers required depends on the nature of work and complexity of the organization.
The type of industry and work being done determines the number of engineers required.
The size of the organization is not the only factor to consider.
A manufacturing company may require more engineers than a service-based company.
The complexity of the organization's processes and systems also plays a role.
A company with adv...
Maximum time p1 is the longest time it takes for a process to complete.
P1 refers to a specific process.
The maximum time p1 can vary depending on the process and its complexity.
It is important to optimize p1 to improve efficiency.
Examples of processes with p1 include software development, manufacturing, and logistics.
I applied via Naukri.com and was interviewed in Feb 2020. There were 4 interview rounds.
I was interviewed before Aug 2016.
based on 4 reviews
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Technical Support Engineer
898
salaries
| ₹1.8 L/yr - ₹8 L/yr |
Process Associate
647
salaries
| ₹1.1 L/yr - ₹5.5 L/yr |
Technical Solutions Consultant
601
salaries
| ₹4.1 L/yr - ₹16.5 L/yr |
Software Engineer
561
salaries
| ₹9.8 L/yr - ₹18.1 L/yr |
Financial Analyst
422
salaries
| ₹3.5 L/yr - ₹13.1 L/yr |
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