Heritage Madurai Hotel Interview Questions and Answers

Regarding to business related....

Team work and team motivation ideas....

Q1. Improvement of the business
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Q2. Hendling to the team and guidelines to future growth .....
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Q3. Parcel to food delivery to the guest,
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Q4. Our future plans....and money growth
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Q5. How to company growth with employees,
Ans. 
Company growth with employees can be achieved through effective communication, training, recognition, and opportunities for advancement.
• Implement regular communication channels to keep employees informed and engaged.

• Provide training and development opportunities to help employees enhance their skills and knowledge.

• Recognize and reward employees for their hard work and contributions.

• Offer opportunities for career advanc...read more
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A comprehensive technique to judge the suitability of an individual and his appropriateness for admission, scholarship, job

Q1. I will do aney hardwork
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Q2. I'll trying to best company$
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Q3. Good performance
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Q4. Best activity & my self
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Q5. I'llsow my best hardworking activity
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Q1. How do you calculate NPS?
Ans. 
NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.
• Calculate the percentage of Promoters (those who rate 9-10) and Detractors (those who rate 0-6) from the total responses.

• Subtract the percentage of Detractors from the percentage of Promoters to get the Net Promoter Score.

• NPS = % Promoters - % Detractors

• For example, if 60% are Promoters and 20% are Detractors, the NPS would b
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Q2. Tell me about your experience.
Ans. 
I have over 5 years of experience in loyalty and program management, with a focus on customer retention and engagement.
• Managed multiple loyalty programs for a retail company, increasing customer retention by 15%

• Developed personalized marketing strategies based on customer data analysis

• Implemented new reward structures to drive customer engagement and increase sales

• Collaborated with cross-functional teams to launch succ
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Q3. Why did you leave the previous company?
Ans. 
Seeking new challenges and growth opportunities in a different industry.
• Desired career change

• Opportunity for professional growth

• Seeking new challenges

• Company restructuring or downsizing

• Relocation to a different city
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Q4. What exactly happened in your previous company? What led to the downfall?
Ans. 
Mismanagement of funds and lack of strategic planning led to downfall.
• Mismanagement of funds resulted in financial instability.

• Lack of strategic planning led to missed opportunities for growth.

• Internal conflicts among leadership team hindered decision-making process.
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Q5. Tell me about the projects you've handled.
Ans. 
I have managed various projects related to customer loyalty programs, including launching new initiatives, analyzing data to improve customer engagement, and implementing strategies to increase customer retention.
• Launched a new loyalty program aimed at increasing customer engagement and repeat purchases

• Conducted data analysis to identify trends and opportunities for improving customer loyalty

• Implemented personalized ma...read more
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Mai job ko badi mehnat aur lagan se karunga insallha

Q1. Is very hard interview
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Q2. Vrey so loking hard
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Q3. I had a you are habbit
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Q4. Loking them so lucky
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Q5. And so proud u obrei gorup
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Q1. TELL ABOUT YOUR SELF & EXPERIENCE
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Q2. WHY ARE HIRE YOU
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Q1. PNL , FOOD COST
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Q2. TELL ABOUT SALE FOCUS
Ans. 
Sale focus involves setting targets, motivating staff, analyzing sales data, and implementing strategies to increase revenue.
• Setting sales targets for the team to achieve

• Motivating staff to meet and exceed sales goals

• Analyzing sales data to identify trends and opportunities

• Implementing strategies such as promotions or upselling to increase revenue

• Training staff on effective sales techniques

• Monitoring and evaluating sal
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Q3. HOW TO CONTROL YOUR LABOUR COST
Ans. 
Labor cost can be controlled by monitoring scheduling, optimizing staff levels, cross-training employees, and implementing efficient processes.
• Monitor scheduling to ensure appropriate staffing levels based on forecasted business

• Optimize staff levels by cross-training employees to handle multiple roles

• Implement efficient processes to streamline operations and reduce labor hours

• Utilize technology such as scheduling softw
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There were 3 coding questions totally based on dsa- hard

Q1. Vertical Traversal
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Q2. Find the node with shortest distance
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Use Dijkstra's algorithm to find the node with the shortest distance in a graph.
• Implement Dijkstra's algorithm to calculate the shortest distance from a starting node to all other nodes in the graph.

• Select the node with the smallest distance that has not been visited yet as the current node.

• Update the distances of neighboring nodes from the current node if the new distance is smaller than the previously recorded distan...read more
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Q1. Question based on oops
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Q2. Question based on OS
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Q1. Coding Question and resume based questions
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Q1. Why do you wanna work here
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Q2. Where do you see urself
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Q1. Design High Availability architecture in AWS?
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Q2. Disaster recovery in AWS?
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