HCLTech Order Manager Interview Questions and Answers

Q1. What is order management?
Ans. 
Order management involves overseeing the process of receiving, processing, and fulfilling customer orders.
• Involves receiving orders from customers

• Processing orders accurately and efficiently

• Managing inventory levels to fulfill orders on time

• Tracking orders from placement to delivery

• Handling returns and exchanges

• Ensuring customer satisfaction through timely order fulfillment
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Q2. What is your roles and responsibilities?
Ans. 
Responsible for managing orders from creation to fulfillment, ensuring accuracy and timely delivery.
• Creating and processing orders in the system

• Coordinating with various departments to ensure timely fulfillment

• Resolving any order discrepancies or issues

• Communicating with customers regarding order status and updates
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Q1. Self introduction
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Q2. About experiences
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Q3. Salary discussion
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Q4. About qualification
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Q5. Family background
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Q1. Basic questions of java.
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Q1. Intro and other hr related questions.
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Q1. How do you fetch reports from JIRA
Ans. 
To fetch reports from JIRA, go to the 'Reports' section and select the desired report.
• Navigate to the 'Reports' section in JIRA

• Select the desired report

• Customize the report if necessary

• Export the report in the desired format
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Puzzles, Psychometric Test

Q1. Some water in 3 Jars question, you had to measure out 5L correctly
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