HCL Group Voice Process Interview Questions and Answers

It is an test to determine the individual skills

In group discussion sharing ideas with others and is develop the mentality and mental condition and it develops self-confidence also .

Q1. Introduce yourself
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Q1. Introduce about your self
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Q2. Expected salary details
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Q1. Strengths of a person
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Q2. Long term goal of interview people in
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Q1. Intro and project was google so they asked about google
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Q1. Tell me about yourself
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Q2. What is your expected salary
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Q1. What is your strength
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Q2. What is your long term goal
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Q1. Tell me about coustomer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Listening to customer concerns and addressing them promptly

• Being knowledgeable about products or services offered

• Maintaining a positive and helpful attitude

• Resolving customer complaints effectively

• Building rapport and trust with customers

• Following up with customers to ensure satisfaction
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Q2. Answering the call and resolving issues, and really listening to what the customer needs.
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Q3. How much patiences towards the coustomer
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Q4. How you will speak with the coustomer
Ans. 
I will speak with the customer in a polite and professional manner, actively listening to their concerns and providing clear and helpful responses.
• Maintain a friendly and positive tone throughout the conversation

• Listen actively to the customer's concerns and address them appropriately

• Use clear and concise language to ensure understanding

• Offer solutions or assistance to resolve any issues the customer may have

• End the co...read more
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Q5. And how you will clear there queries and what would you suggest to the coustomer towards there doubt
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I am J.Revathi I am recently completed my graduation and I am from ambedkar Nagar and I am belongs to a nuclear family and my short term goals is to get job in a reputed organisation like this company and long term goals is get a higher and good position in a same company and strengths are i am a self motivated person and I have good communication skills also lastly my hobbies are cooking and vedio creator, and editing photos and videos.
Thank you ❤️

Q1. Discuss 4 case study related to supply chain management.
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Q1. Solid principles in c#
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Solid principles are a set of design principles for writing maintainable and scalable code in C#.
• Single Responsibility Principle (SRP) - a class should have only one reason to change

• Open/Closed Principle (OCP) - a class should be open for extension but closed for modification

• Liskov Substitution Principle (LSP) - derived classes should be substitutable for their base classes

• Interface Segregation Principle (ISP) - client...read more
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