Hathway Customer Care Executive Interview Questions and Answers for Freshers

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Tataplay customer service related. Information shared for gd

Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Q1. Just normal convesation to test communication skills
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45 minutes simple test, with simple questions in english or hindi

Q1. Why should i hire u?
Ans. 
I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.
• I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

• I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...read more
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Q2. What are ur strengths and weaknesses
Ans. 
My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.
• Strengths: Communication skills

• Strengths: Problem-solving abilities

• Strengths: Adaptability

• Weaknesses: Being too self-critical

• Weaknesses: Taking on too much responsibility
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Q3. Tell me about ur self
Ans. 
I am a dedicated and experienced customer service associate with a passion for helping others.
• I have worked in customer service for 5 years, providing support and resolving issues for customers.

• I am skilled in handling difficult customers and finding solutions to their problems.

• I have received multiple commendations from customers for my exceptional service.

• I am fluent in English, Spanish, and French, allowing me to as...read more
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Q4. Why u choose this role
Ans. 
I chose this role because I enjoy helping people and providing excellent customer service.
• I have always had a passion for helping others and solving problems.

• I have previous experience in customer service and enjoy interacting with customers.

• I am a good listener and have strong communication skills.

• I find satisfaction in resolving customer issues and ensuring their satisfaction.

• I am motivated by the opportunity to make
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Q1. Tell me about yourself Why do you want to work for our company What are you greatest strength and weaknes Why are you looking for a chance Tell me about the gap in your resume How would you rate yourself o...read more
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Q2. What is the more important to you the money out of work What do you know about this organization What are your salary expectations Would you like for the company
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