Saxo Bank Interview Questions and Answers

To find the number of users online in Europe or people playing Casual Games in India.

• Collect data from various sources like Google Analytics, App Store, and surveys.

• Analyze the data to filter out unique users and eliminate duplicates.

• Use segmentation to identify users based on location and game preferences.

• Present the findings in a clear and concise report.

Yes, I would collaborate with engineering to ensure all edge cases are accounted for and pre-release checklist is met.

• I would work closely with engineering to understand the technical limitations and possibilities

• I would gather feedback from stakeholders to ensure all edge cases are accounted for

• I would create a pre-release checklist and work with engineering to ensure all items are met

• I would regularly communicate with engineering to ensure requirements are being met

Designing an ATM for visually impaired people

• Include Braille labels on buttons and screens

• Provide audio instructions and feedback

• Use high-contrast colors and large fonts

• Ensure the ATM is wheelchair accessible

• Include a headphone jack for privacy

• Test the design with visually impaired users

Design a system to extract insights from customer service chat data

• Implement natural language processing (NLP) techniques to analyze text data

• Use sentiment analysis to understand customer emotions and satisfaction levels

• Identify frequently asked questions or common issues to improve customer service

• Create visualizations to present key insights and trends to stakeholders

A food ordering system like Swiggy allows users to browse restaurants, place orders, track delivery, and make payments online.

• User registration and login functionality

• Restaurant listing with menu and prices

• Cart management for adding/removing items

• Order tracking and status updates

• Payment gateway integration

• Delivery tracking with real-time updates

Difficult clients can be handled by active listening, empathy, clear communication, and finding solutions.

• Listen actively to understand their concerns and issues

• Show empathy and acknowledge their frustrations

• Communicate clearly and set realistic expectations

• Find solutions that meet their needs and address their concerns

• Maintain a positive attitude and remain professional

• Document all interactions and follow up regularly