Jio Haptik Machine Learning Engineer Interview Questions and Answers

Design a system to extract insights from customer service chat data

• Implement natural language processing (NLP) techniques to analyze text data

• Use sentiment analysis to understand customer emotions and satisfaction levels

• Identify frequently asked questions or common issues to improve customer service

• Create visualizations to present key insights and trends to stakeholders

A food ordering system like Swiggy allows users to browse restaurants, place orders, track delivery, and make payments online.

• User registration and login functionality

• Restaurant listing with menu and prices

• Cart management for adding/removing items

• Order tracking and status updates

• Payment gateway integration

• Delivery tracking with real-time updates