Gupta Coal India General Manager Operations Interview Questions and Answers

Q1. Ownership accountability in KYC
Ans. 
Ownership accountability in KYC is crucial for compliance and risk management.
• Ownership accountability ensures that the KYC process is completed accurately and in a timely manner.

• It is important for the responsible parties to be identified and held accountable for any errors or omissions in the KYC process.

• This includes ensuring that all necessary documentation is obtained and verified, and that any red flags or suspic...read more
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Q2. Complex ownership structure
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Complex ownership structure can pose challenges in decision-making and operations.
• Understand the ownership structure and hierarchy

• Ensure clear communication and alignment with all stakeholders

• Establish protocols for decision-making and conflict resolution

• Consider legal and regulatory implications

• Examples: family-owned businesses, joint ventures, public-private partnerships
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Banking operations related to ownership and identify the correct ownership

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Q1. What was the problem you have solved for business
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Q2. What is the Methodology you have used to solve the business problem
Ans. 
I have used a combination of Agile and Lean Six Sigma methodologies to solve the business problem.
• Started with defining the problem statement and identifying the root cause

• Used Lean Six Sigma tools like process mapping, fishbone diagram, and statistical analysis to identify areas of improvement

• Implemented changes using Agile methodology with iterative sprints and continuous feedback

• Monitored progress using metrics and ...read more
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