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Guardian India Customer Service Associate Interview Questions and Answers for Experienced
Updated
28 Jun 2022
1 interview found
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I applied via Company Website and was interviewed in May 2022.
2 Interview Rounds
1
Aptitude Test Round
The test was related with basic questions of English grammar, reasoning and typing skill test was included in it to check the speed. The timing to complete the test was 45 mins. I learnt lot many things from the test.
2
One-on-one Round (3 Questions)
- Q1. I have one n one round with the manager. Add Answer
- Q2. 1. What do you know about customer service?
2. Scenario based question
3. Why you want to join Guardian? Add Answer
- Q3. 1. Why you want to leave your current job?
2. Family background, introduction Add Answer
Interview Preparation Tips
Topics to prepare for Guardian India Customer Service Associate interview:
All the best to all☺️
- Reasoning
- Aptitude
- English grammar
All the best to all☺️
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Anonymous
posted on 26 Apr 2024
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. General questions about previous employment Add Answer
2
One-on-one Round (1 Question)
- Q1. KPI's and Operations discussion Add Answer
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
No response
I applied via Naukri.com and was interviewed in Dec 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself more Add Answer
- Q2. Talk about your previous carrier job responsibilities and role Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be positive
Stay strong
Do not demotivate or stutter when talking
Stay strong
Do not demotivate or stutter when talking
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. About yourself. Why should we hire you. Last Sunday. Add Answer
- Q2. About your city. How was your experience during covid. Add Answer
3
HR Round (2 Questions)
- Q1. About yourself. what's your strength. Add Answer
- Q2. What was your job responsibilities. How would you handle angry customer. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Speak clearly and don't hasitate in front of HR . They only check your confidence, your way of talking, power of listening. They ask only simple questions anybody can answers reply.
I applied via Naukri.com and was interviewed in Aug 2021.
4 Interview Rounds
Interview Questions
- Q1. About myself , regarding experience,how familiar with operational work,
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - HR team is best and even team heads !
Interview Questions
- Q1. Introduce me yourself
View Answers (4)
- Q2. Why there is long gap in your job please explain?
View Answers (2)
- Q3. Why I should hire you?
View Answers (4)
- Q4. What makes you suitable for this job?
View Answers (2)
- Q5. Why you want to work in BPO?
View Answers (2)
- Q6. Are you comfortable on call to talk with customers?
View Answers (2)
- Q7. What is your current CTC and expected CTC?
View Answers (2)
Guardian India Interview FAQs
How many rounds are there in Guardian India Customer Service Associate interview for experienced candidates?
Guardian India interview process for experienced candidates usually has 2 rounds. The most common rounds in the Guardian India interview process for experienced candidates are Aptitude Test and One-on-one Round.
How to prepare for Guardian India Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Guardian India. The most common topics and skills that interviewers at Guardian India expect are Customer Satisfaction, Typing Speed, Communication Skills, Customer Service and Policies.
What are the top questions asked in Guardian India Customer Service Associate interview for experienced candidates?
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People are getting interviews through
based on 1 Guardian India interview
Company Website
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Interview Questions from Similar Companies
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than the average Customer Service Associate Salary in India
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Guardian India Customer Service Associate Reviews and Ratings
based on 1 review
Rating in categories
|
Associate
358
salaries
|  ₹1.8 L/yr - ₹5.7 L/yr |
|
Lead Engineer
263
salaries
| ₹8.5 L/yr - ₹28 L/yr |
|
Analyst
208
salaries
| ₹2.7 L/yr - ₹9.1 L/yr |
|
Team Member
137
salaries
| ₹2 L/yr - ₹3.5 L/yr |
|
Senior Engineer
131
salaries
| ₹6.5 L/yr - ₹20 L/yr |
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