Greynubo Technical Support Engineer Interview Questions and Answers

Handled high pressure from client by prioritizing tasks and communicating effectively.

• Identified critical issues and addressed them first

• Communicated regularly with the client to provide updates and manage expectations

• Collaborated with team members to delegate tasks and ensure timely delivery

• Maintained a calm and professional demeanor to avoid escalating the situation

Release management is the process of planning, scheduling, coordinating, and deploying software releases.

• It involves identifying the scope of the release and the features to be included

• Creating a release plan and schedule

• Coordinating with different teams involved in the release process

• Testing the release to ensure it meets quality standards

• Deploying the release to production

• Monitoring the release to ensure it is stable...read more