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I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
Bachelor's degree in Computer Science
Proficient in Windows and Mac operating systems
Skilled in diagnosing network connectivity problems
Experience with ticketing systems like Zendesk
Strong communication and problem-solving skills
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posted on 24 Nov 2015
I am a technical support engineer with experience in troubleshooting hardware and software issues.
Proficient in diagnosing and resolving technical issues
Skilled in providing excellent customer service
Experienced in working with various operating systems and software applications
Familiar with network protocols and configurations
Adept at communicating technical information to non-technical users
posted on 24 Nov 2015
posted on 7 May 2019
I applied via Naukri.com and was interviewed in Nov 2018. There were 6 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
Dot Net Framework is a software framework developed by Microsoft for building Windows applications.
It provides a programming model, a comprehensive API set, and runtime environment for building Windows applications.
It supports multiple programming languages such as C#, VB.NET, F# and more.
It includes a large class library called Framework Class Library (FCL) which provides language interoperability, memory management, ...
Dot Net Core offers cross-platform compatibility, improved performance, and enhanced security.
Cross-platform compatibility allows for development on multiple operating systems
Improved performance through features like just-in-time compilation and better memory management
Enhanced security with built-in features like data protection and secure coding practices
Support for microservices architecture and containerization
Ope...
posted on 19 Jan 2021
Stay calm and listen to the customer's concerns.
Remain calm and composed
Listen attentively to the customer's complaints
Apologize for the inconvenience caused
Assure the customer that you will do your best to resolve the issue
Ask relevant questions to gather more information about the problem
Offer possible solutions or troubleshooting steps
If necessary, escalate the issue to a higher level of support
posted on 24 Jul 2024
posted on 11 Dec 2024
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues for clients.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Experience working with clients to resolve technical issues
Certified in various technical support tools and systems
posted on 12 Jul 2022
I applied via Campus Placement and was interviewed in Jan 2022. There were 3 interview rounds.
General questions and some problems to solve.
A specific topic was given and was provided 3 minutes of time to talk about it .
based on 2 interviews
Interview experience
5-8 Yrs
Not Disclosed
4-6 Yrs
Not Disclosed
Technical Support Analyst
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Software Engineer
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Cognizant
Sutherland Global Services
Optum Global Solutions
Hexaware Technologies