Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Google Operations Center Team. If you also belong to the team, you can get access from here

Google Operations Center Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Google Operations Center Customer Support Associate Interview Questions and Answers for Experienced

Updated 10 Aug 2021

Google Operations Center Customer Support Associate Interview Experiences for Experienced

1 interview found

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself.
  • Q2. How would you handle an irate customer?
  • Ans. 

    I would listen to their concerns, apologize for the inconvenience, and offer a solution to resolve the issue.

    • Remain calm and professional

    • Listen actively and empathize with the customer

    • Apologize for the inconvenience and take responsibility

    • Offer a solution to resolve the issue

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q3. Why did you leave your previous organization?
  • Q4. Why do you think you are fit for this job?
  • Q5. Tell us about a time when you had a disagreement with your manager.
  • Q6. What are your weaknesses?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What you think where do you stand after 5 year ?

Interview Preparation Tips

Interview preparation tips for other job seekers - You are unique that prove it

I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About Grofers
  • Q2. About previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - I have given my best about my career and previous experience.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Tell me abt ur self
  • Q2. Ur education back ground
  • Q3. View and M> view
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Analytical question asked.
Round 2 - Technical 

(1 Question)

  • Q1. Case study question asked.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude only BASIC QUESTIONS

Round 2 - One-on-one 

(2 Questions)

  • Q1. Resume Projects
  • Q2. Resume Position of responsibiloity

Interview Preparation Tips

Topics to prepare for Meesho Senior Associate interview:
  • Root Cause Analysis
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Preparing media plan for app campaign at a certain budget and expected installs first orders etc

Round 3 - One-on-one 

(3 Questions)

  • Q1. Guessestimate and general mathematical aptitude
  • Q2. No of petrol pumps in city
  • Ans. 

    The number of petrol pumps in the city is not available.

    • I do not have access to the data on the number of petrol pumps in the city.

    • It would be best to consult the city's government or relevant authorities for this information.

    • Alternatively, one could conduct a survey or research to estimate the number of petrol pumps in the city.

  • Answered by AI
  • Q3. How would you optimize the campaigns in terms of bids budgets
  • Ans. 

    Optimizing bids and budgets involves analyzing data, setting goals, and adjusting strategies accordingly.

    • Analyze campaign data to identify top-performing keywords and adjust bids accordingly

    • Set clear goals for each campaign and allocate budgets accordingly

    • Regularly monitor and adjust bids and budgets based on performance data

    • Consider using automated bidding strategies to save time and improve efficiency

    • Use A/B testing ...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join meesho
  • Q2. Basics of Digital marketing CPM CTR CPC difference

Interview Preparation Tips

Topics to prepare for Meesho Senior Associate interview:
  • Digital Marketing
  • growth marketing
Interview preparation tips for other job seekers - be confident, prepare for puzzles, quizzes, be crisp in wht you achieved and what can you do at meesho
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Mar 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do gain partnerships revenue
  • Ans. 

    Partnerships revenue can be gained through strategic collaborations, joint ventures, affiliate marketing, and sponsorships.

    • Identify potential partners who align with your target market and business goals

    • Negotiate mutually beneficial agreements that outline revenue sharing terms

    • Leverage each partner's strengths to maximize revenue generation

    • Track and analyze the performance of partnerships to optimize results

    • Explore new...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Latest topics , case studies

Round 3 - One-on-one 

(3 Questions)

  • Q1. About your self, be candid
  • Q2. About your previous job. Be through
  • Q3. Situation when you were stuck...be honest

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for the questions related to the details mentioned in your cv.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Personal information,
  • Q2. Work experience
Round 2 - HR 

(2 Questions)

  • Q1. Personal discussion
  • Q2. Discuss about package

Tell us how to improve this page.

Interview Questions from Similar Companies

Swiggy Interview Questions
3.8
 • 436 Interviews
Udaan Interview Questions
3.9
 • 337 Interviews
Meesho Interview Questions
3.7
 • 335 Interviews
Zomato Interview Questions
3.7
 • 312 Interviews
Zepto Interview Questions
3.5
 • 246 Interviews
Myntra Interview Questions
4.0
 • 217 Interviews
Blinkit Interview Questions
3.7
 • 196 Interviews
Naukri Interview Questions
4.0
 • 188 Interviews
BlackBuck Interview Questions
3.8
 • 180 Interviews
FirstCry Interview Questions
3.6
 • 172 Interviews
View all
Google Operations Center Customer Support Associate Salary
based on 12 salaries
₹3.8 L/yr - ₹5.3 L/yr
58% more than the average Customer Support Associate Salary in India
View more details

Google Operations Center Customer Support Associate Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

1.6

Skill development

2.3

Work-life balance

2.3

Salary

2.3

Job security

1.6

Company culture

1.6

Promotions

1.6

Work satisfaction

Explore 2 Reviews and Ratings
Senior Associate
291 salaries
unlock blur

₹4.2 L/yr - ₹14 L/yr

Digital Media Specialist
122 salaries
unlock blur

₹5.3 L/yr - ₹13 L/yr

Digital Marketing Specialist
98 salaries
unlock blur

₹5 L/yr - ₹17 L/yr

Analyst
94 salaries
unlock blur

₹3.5 L/yr - ₹7.2 L/yr

Senior Customer Support Associate
92 salaries
unlock blur

₹4 L/yr - ₹9.5 L/yr

Explore more salaries
Compare Google Operations Center with

Udaan

3.9
Compare

Swiggy

3.8
Compare

Eternal Limited

3.7
Compare

BlackBuck

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview