GlowTouch Technologies Technical Support Analyst Interview Questions and Answers

Q1. Tel about ur self
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. Tel aboutfamily
Ans. 
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
• Family provides emotional support and love.

• Family members share common values and traditions.

• Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

• Family dynamics can vary greatly depending on cultural norms and individual relationships.
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Q1. Why do you want to work at this company
Ans. Make the role great fit for me and I love customer support
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Q2. Why do you want this job
Ans. I saw the social media I have always loved how you have people in different departments interact users
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Q3. What are you greatest strength
Ans. Working hard work and where everything is new and consanlty growing
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Q4. Why should hiring you
Ans. This company famous for India greatest think
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Q5. What are you leaving current job
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Q6. What is ur current salary
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Q7. How do u like one
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Q8. What intrested mean
Ans. 
Interest means something that arouses curiosity or concern.
• Interest can refer to a topic or subject that someone finds fascinating or engaging.

• It can also refer to the feeling of wanting to know more about something.

• In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

• Showing genuine interest in helping customers can improve customer satisfaction and loyal
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Q9. How explain company
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Q10. What Experience
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Q1. What can you expect an interview with tcs
Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
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Q2. Behaviour interview questions
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Q3. Tell me about time you faced a challenging situation at work how to handling
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Q4. Different types of interview
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Q5. Technical and behavioral
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Q6. Hr interview questions
Ans. Hobbies experience family background weakness strength
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Q7. Asking skills u
Ans. Post graduate diploma in computer application s
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I don't know this coding test because I have completed my studies b.com computers

I don't know because I have studied commerce

Group discussion is mean important

I don't know coding test

Q1. Why Experience job
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Q2. What Weakness u
Ans. Easy attracted people and trust everyone
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Q1. Skills experience
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Q2. Strength asked u
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Q3. Family also working hard
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I don't know assignment

No this answer because I have complete my graduation b.com

Q1. Why you are looking for a new job now?
Ans. 
Seeking new challenges and growth opportunities in a supportive environment.
• Looking to expand my skill set and knowledge in a new role

• Interested in working with a different team or company culture

• Seeking better work-life balance or career advancement

• Want to contribute to a company that aligns with my values and goals
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Q2. Why you become interested in our company?
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Q1. What do you know about sunknowledge
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Q2. Why do you wanna join kpo
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Q1. Describe urself
Ans. 
I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.
• Excellent communication skills

• Strong problem-solving abilities

• Empathetic and patient demeanor

• Experience in handling customer complaints and inquiries

• Ability to work well under pressure
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Q1. What can you contribute to the company
Ans. 
I can contribute my technical skills, problem-solving abilities, and strong communication skills to help improve customer satisfaction and resolve technical issues efficiently.
• Strong technical skills in troubleshooting hardware and software issues

• Excellent problem-solving abilities to quickly identify and resolve technical issues

• Effective communication skills to provide clear and helpful instructions to customers

• Abilit...read more
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Q2. Why did you choose to apply bpo
Ans. 
I chose to apply to BPO because of the opportunity to work in a fast-paced environment and develop my communication skills.
• Opportunity to work in a fast-paced environment

• Develop communication skills

• Interest in customer service and problem-solving
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Q1. Can you provide a brief introduction, including your experience and the roles and responsibilities you have fulfilled?
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Q1. Tell me about yourself? Tell me why you want this process? What was your previous experiences?
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Q2. Why did you left your past job? What are your expectations from this Job?
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Q1. Why you want this role? Will you manage travelling to our office everyday? What is your salary expectation?
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Q1. Basic introduction
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Q1. Based on resume
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