GlowRoad Customer Support Executive Interview Questions and Answers

Q1. Where do you see yourself in 5 years?
Ans. 
I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 
 
 
 
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Q2. What is your family background?
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 There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college
 
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Q3. What are your salary expectations?
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Q4. Why should we hire you?
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You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 
 
 
 
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Q5. What are your strengths and weaknesses?
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Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness
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Q6. Tell me about yourself.
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My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...read more
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Q7. What is the customer support associate
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A customer support associate is a professional who provides assistance and resolves issues for customers.
• Customer support associates are responsible for addressing customer inquiries and concerns.

• They provide information about products or services and help customers troubleshoot problems.

• They may communicate with customers through various channels such as phone, email, or live chat.

• Customer support associates strive to...read more
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Q8. Why do you want to work as customer support associate
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You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them
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Q9. You have another experience
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No I don't have any experience other than that
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Bike all information and customer problem share with group

Q1. Yulu server down
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Q2. Yulu information app
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Q3. Customer issue solv
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Q4. Cr information advise customer
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Q5. App information send I'm group and advice custmer
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Q1. What do you want in your life
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Q2. Tell me about your self
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Q1. Introduce yourself and brief me about your work experience.
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Q2. How would you came to know about VOGO?
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Q1. How will you handle pressure?
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Q2. In which way you can contribute to VOGO to achive the set targets using your past job skills?
Ans. 
I can contribute to VOGO by leveraging my strong communication skills, problem-solving abilities, and customer service experience to help achieve set targets.
• Utilizing my excellent communication skills to effectively address customer inquiries and concerns

• Leveraging my problem-solving abilities to quickly resolve issues and ensure customer satisfaction

• Drawing upon my past customer service experience to provide high-qua...read more
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Q1. What is your salary expectation?
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Q2. Salary negotiation.
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Q1. Introduction about your self,
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Q2. Job experience , time , year
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Q1. Introduce your self
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I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of improving customer satisfaction ratings

• I am proficient in using CRM systems and other customer service tools
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Q2. Just tell me about customer ?
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Customers are individuals or businesses who purchase goods or services from a company.
• Customers are the lifeblood of any business, as they provide revenue and feedback.

• Building strong relationships with customers is crucial for long-term success.

• Customer satisfaction is key to retaining customers and attracting new ones.

• Examples: A customer may be an individual buying a product from an online store, or a business signi
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