Genpact
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Remaining calm, listening actively, empathizing, setting boundaries, seeking help if needed.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Set clear boundaries for respectful communication
Seek help from a supervisor or manager if the situation escalates
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
Hyderabad is a vibrant city in southern India known for its rich history, delicious cuisine, and bustling markets.
Hyderabad is the capital city of the Indian state of Telangana.
It is famous for its iconic landmarks like the Charminar and Golconda Fort.
The city is renowned for its biryani, a flavorful rice dish.
Hyderabad is a major IT hub and home to many multinational companies.
The bustling markets of Hyderabad, such a...
What people are saying about Genpact
Content moderation is the process of reviewing and monitoring user-generated content to ensure it complies with guidelines and policies.
Content moderation involves reviewing and monitoring user-generated content
It aims to ensure that the content aligns with guidelines and policies
Moderators assess and filter out inappropriate, offensive, or harmful content
Examples include reviewing social media posts, comments, images,
Genpact interview questions for designations
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Nov 2019. There were 3 interview rounds.
I applied via LinkedIn
I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.
Some times aptitude
50 mins with lengthy custom questions
It's an assignment of general questions regarding language, knowledge, contents, voice process etc.
The duration of Genpact Content Moderator interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 2 interviews
Interview experience
based on 125 reviews
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