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Fulcrum Digital

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Fulcrum Digital Senior Technical Support Engineer Interview Questions and Answers

Updated 18 Mar 2021

Fulcrum Digital Senior Technical Support Engineer Interview Experiences

1 interview found

Senior Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2021

I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Troubleshooting scenarios
    • Add your answer
  • Q2. Outlook issue, AD handling
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with answers, ask which process you are getting hired for

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
fathersahaab
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works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Interview questions from similar companies

Senior Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic Cfd, heat transfer and fluid mechanics questions
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. More detailed interview almost 1.5 hours. Advanced Heat transfer and fluid mechanics questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its been a month since the interview, didn't receive any call. But when i connected the hiring manager, he said they are still analysing. Anyone who has given interview for the same position last month and still waiting for feedback

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. About education
    • Add your answer
  • Q2. Explain them about my education
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
    • Add your answer
  • Q2. Relevant skills and projects
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 31 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between biot number and nusselt number
  • Ans. 

    Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.

    • Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.

    • Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare your basics for round 1

Senior Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic Cfd, heat transfer and fluid mechanics questions
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. More detailed interview almost 1.5 hours. Advanced Heat transfer and fluid mechanics questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its been a month since the interview, didn't receive any call. But when i connected the hiring manager, he said they are still analysing. Anyone who has given interview for the same position last month and still waiting for feedback

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 23 Oct 2022

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Walk me through your resume?
    • Add your answer
  • Q2. Could you brief more about your projects?
    • Add your answer
  • Q3. Technical terms you used in your project explanation will be asked?
    • Add your answer
  • Q4. Nothing much, just focus on your basics and be honest and confident. They really like it when you don’t know an answer and you admit it.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. They focused more on my projects and was cross checking my answers given in round-1
    • Add your answer
  • Q2. Basic engineering questions, if you are well aware of the job description, there’s nothing to worry about. Just try to relate your answers to the JD.
    • Add your answer
Round 4 - HR 

(3 Questions)

  • Q1. Basic HR, are you willing to relocate?
    • Add your answer
  • Q2. Why are you leaving your current job?
    • Add your answer
  • Q3. Why do you want to join ansys?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and confident. If you don’t fit in the job description just don’t apply for it. Recruiters are professionals and they know what they are looking for. You just can’t fool them if you don’t match the JD.

Desktop Support Engineer L2 Interview Questions & Answers

Stefanini user image Anonymous

posted on 14 Jan 2022

Interview Questionnaire 

2 Questions

  • Q1. What step you will taken after getting any system infected with virus?
  • Ans. 

    After getting a system infected with a virus, the first step is to isolate the infected system from the network.

    • Isolate the infected system from the network to prevent further spread of the virus

    • Disconnect the infected system from the internet

    • Disable any network connections on the infected system

    • Notify the IT security team about the infection

    • Run a full system scan using an updated antivirus software

    • Quarantine and remov...

    • Answered by AI
    View 1 more answer
  • Q2. What are the levels of Office 365 Administration?
  • Ans. 

    The levels of Office 365 Administration include Global Administrator, Billing Administrator, User Management Administrator, etc.

    • Global Administrator has full control over all aspects of Office 365 administration

    • Billing Administrator manages the billing and subscription aspects of Office 365

    • User Management Administrator handles user accounts and permissions

    • Exchange Administrator manages Exchange Online

    • SharePoint Adminis...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was quiet good. Most of the questions asked to me were related to my technical support curriculum. Luckily I was able to answer most of the questions correctly. I tried to answer each of them with appropriate examples. You can go through job description which one provided by HR. So you can evaluate your skills with desire requirement.

Technical Support Engineer Interview Questions & Answers

In Time Tec Visionsoft user image Anonymous

posted on 18 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe about your previous job
    • Add your answer
  • Q2. Why did you leave the previous company
    • Add your answer
  • Q3. Where do you see yourself in the next 2-3 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain your job responsibilities of your previous organisation in detail so they are clear about the work you do and can believe and trust you to keep performing well for them.
More about working at Fulcrum Digital

Fulcrum Digital Interview FAQs

What are the top questions asked in Fulcrum Digital Senior Technical Support Engineer interview?

Some of the top questions asked at the Fulcrum Digital Senior Technical Support Engineer interview -

  1. Troubleshooting scenar...read more
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