Fresenius Field Executive Interview Questions and Answers

General aptitude test including GK/GS, english and maths test

Q1. Describe Heart in terms of CRM
Ans. 
Heart in CRM refers to the core of customer relationships and interactions.
• Heart represents the central focus of CRM, which is building and maintaining strong relationships with customers.

• It involves understanding customer needs, preferences, and behaviors to tailor interactions and offerings.

• Heart also symbolizes the emotional connection and loyalty that companies aim to cultivate with customers.

• Examples: Sending pers...read more
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Q2. What are the treatments for CRM
Ans. 
CRM treatments include software implementation, training, customization, and ongoing support.
• Software implementation to set up the CRM system

• Training for employees to effectively use the CRM software

• Customization to tailor the CRM system to the specific needs of the business

• Ongoing support to troubleshoot issues and optimize system performance
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Q1. Personal Questions
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Q2. Task orientation
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Not exactly the assignment but a gaming test for your intellectual understanding.

Q1. By sales manager ask me about past experience and about products, challenges faced , about engagement activities where held by you
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Q1. By Zonal Manager, asked about current company and products
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Q1. By BU Head - Situation and conflict handling
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Q2. Asked about current role
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Q1. Normal resume and experience based questions.
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Q1. Totally on the ground of job requirements and your experience.
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Q1. Simply general questions to know you better and your interests.
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Q1. Nrml interview que and background related queries
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Q1. Deep discuss on technical and on working style and work attitude
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Q1. 3 rd round also taken by Zonal Manager to check your field potential and knowledge
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Q1. Discuss on offer and package
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Q1. Ask about previous experience
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Q2. Ask questions in your resumes
Ans. Kindly prepare for overall your resume
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Basic apptitude and resonig question were asked

Q1. No technical question asking only for behaverioal question firstly about you self and why should i hire you
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Q2. Why you want to join this
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Q1. How to mange rates in market
Ans. 
Managing rates in the market involves strategic pricing, competitor analysis, and effective negotiation.
• Conduct thorough market research to understand pricing trends and customer preferences.

• Analyze competitor pricing strategies to identify opportunities for differentiation.

• Develop a pricing strategy that aligns with business goals and customer value.

• Implement effective negotiation techniques to secure favorable rates ...read more
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Q2. Y we select u for this position
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Q3. Market knowledge of particular area
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Where do you see yourself in 5 years?
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Q7. What are your strengths and weaknesses?
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Q8. Salary disscussion for the post
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