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FirstCry Customer Relation Officer Interview Questions and Answers

Updated 21 Jan 2022

FirstCry Customer Relation Officer Interview Experiences

1 interview found

I applied via Approached by company

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Product knowledge nd family details

Round 3 - Aptitude Test 

Speak the pilati

Interview Preparation Tips

Interview preparation tips for other job seekers - Must nd should be product knowledge brust pump nd how to handle customer

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Customer Relation Officer with a background in handling customer inquiries, resolving issues, and building strong relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in communication and problem-solving

    • Proven track record of improving customer satisfaction ratings

    • Familiar with CRM systems and customer feedback analysis

  • Answered by AI
  • Q2. Tell about sales and marketing
  • Ans. 

    Sales and marketing are essential components of a business's growth strategy, involving promoting and selling products or services to customers.

    • Sales involves direct interaction with customers to close deals and generate revenue

    • Marketing focuses on creating awareness and interest in products or services through various channels such as advertising, social media, and events

    • Effective sales and marketing strategies often ...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What about your self
  • Q2. What is last monthly salary
  • Q3. How many experience do you have
Round 3 - HR 

(1 Question)

  • Q1. How many member your family
Round 4 - HR 

(1 Question)

  • Q1. What is hobbies
Round 5 - HR 

(1 Question)

  • Q1. Why you work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for asking me a great question
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Suppose I'm your costomer then sale me a pen
  • Ans. 

    I would highlight the pen's sleek design, smooth writing experience, and durability to convince you of its quality and value.

    • Highlight the sleek design of the pen

    • Emphasize the smooth writing experience it provides

    • Mention the durability of the pen

    • Offer any special features or benefits of the pen, such as refillable ink or ergonomic grip

    • Provide a competitive price point or any ongoing promotions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Noukari.com

I applied via Approached by Company and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t
  • Q2. Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.”

Interview Preparation Tips

Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.”

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Do you have experience in automobile industry or
  • Q2. Do you have any experience in trucking industry or relatives industry

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have any experience in automobile industry or transport industry or commercial vehicles that's for good for this jon

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are all India platform this company
  • Q2. What are growth this company
  • Q3. Company working timing

Interview Preparation Tips

Interview preparation tips for other job seekers - Good platform this logistics company in india an good sarvis castomer and full help 24×7 thank

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your name and
  • Q2. Where is your home yes

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with you and your family a very happy new year gelo
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.
  • Q3. What are your strengths and weaknesses?
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. What are your salary expectations?
  • Q8. Share details of your previous job.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
Round 3 - Aptitude Test 
Round 4 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips

FirstCry Interview FAQs

How many rounds are there in FirstCry Customer Relation Officer interview?
FirstCry interview process usually has 3 rounds. The most common rounds in the FirstCry interview process are Resume Shortlist, Group Discussion and Aptitude Test.

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FirstCry Customer Relation Officer Salary
based on 33 salaries
₹1.2 L/yr - ₹4.6 L/yr
13% less than the average Customer Relation Officer Salary in India
View more details

FirstCry Customer Relation Officer Reviews and Ratings

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3.9/5

Rating in categories

3.9

Skill development

3.9

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3.7

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3.5

Job Security

3.7

Company culture

3.1

Promotions/Appraisal

3.7

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