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First Advantage Customer Care Associate Interview Questions and Answers

Updated 29 Dec 2024

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Customer Care Associate Interview Questions

user image Anonymous

posted on 29 Dec 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Questions about your educational background
  • Q2. Questions about your professional experience
2

Aptitude Test Round

Aptitude test and psychology test

3

Technical Round (2 Questions)

  • Q1. Questions on your job experience and why you want to work for First Advantage.
  • Q2. Questions on your strengths and weaknesses

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jun 2024.

1 Interview Round

1

Aptitude Test Round

These testy usually consist of numerical,verbal, abstract and logical reasoning questions.

Interview Preparation Tips

Topics to prepare for Team Lease Non Voice Customer Care Executive interview:
  • Accounting
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About the working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Friends
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. How can you customer problem handling
  • Q2. How can customer evry problem solve
  • Q3. How do you handle an angry customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - The best introduced my self please
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Self introduction, Basic logical question
3

One-on-one Round (1 Question)

  • Q1. What is customer service Kpi Kra

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

First Advantage Interview FAQs

How many rounds are there in First Advantage Customer Care Associate interview?
First Advantage interview process usually has 3 rounds. The most common rounds in the First Advantage interview process are HR, Aptitude Test and Technical.

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