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First Advantage Customer Care Associate Interview Questions and Answers

Updated 29 Dec 2024

First Advantage Customer Care Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Questions about your educational background
  • Q2. Questions about your professional experience
Round 2 - Aptitude Test 

Aptitude test and psychology test

Round 3 - Technical 

(2 Questions)

  • Q1. Questions on your job experience and why you want to work for First Advantage.
  • Q2. Questions on your strengths and weaknesses

Interview questions from similar companies

I applied via Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Working knowledge in current company and overall job profile.
  • Q3. Accounts related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Group interview. It was a very nice. Vary Very calm.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Self.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your legal experiences in US laws
  • Q2. Have you drafted Legal documents for US clients

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep upgraded yourself in US laws.

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Flexibility towards night shifts
  • Ans. 

    I am flexible towards night shifts and can adjust my schedule accordingly.

    • I have experience working night shifts and understand the importance of being available for the job.

    • I am willing to adjust my personal schedule to accommodate night shifts.

    • I understand that night shifts may be necessary in certain industries and am prepared to work them if required.

  • Answered by AI
  • Q2. Subject matter expertise over the post advertised
  • Q3. Past experiences
  • Q4. Do you think the past experience and the current opening are similar? If yes, then what is the similarity? If not, then what are the differences?

Interview Preparation Tips

Interview preparation tips for other job seekers - The major part of the interview is undertaken by the client which is mostly an overseas entity. So the focus must be on to impress the client.

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Just should be fluent aboutvthe process we do
Round 2 - Technical 

(1 Question)

  • Q1. Same as round 1 Just asks from the process we do

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be fluent the process and have good communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Related to peactical questions
  • Q2. Scenario based questiins
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about work experience
  • Ans. 

    I have 5 years of experience in marketing and sales roles, including managing social media campaigns and client relationships.

    • Managed social media campaigns to increase brand awareness

    • Developed and maintained relationships with clients to drive sales

    • Analyzed market trends to identify opportunities for growth

  • Answered by AI
  • Q2. They will ask the IT skills set which you have experience
Round 2 - HR 

(2 Questions)

  • Q1. Salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • Research industry standards for similar positions

    • Consider cost of living in the area

    • Factor in your level of experience and skills

    • Be prepared to negotiate based on benefits offered

  • Answered by AI
  • Q2. How you can join
  • Ans. 

    To join as an Associate, you can apply through the company's website or through a referral.

    • Apply online through the company's career portal

    • Reach out to current employees for a referral

    • Attend networking events or job fairs to connect with recruiters

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Skillset worked on
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question no deficult
Round 3 - One-on-one 

(1 Question)

  • Q1. Normal question related process
Round 4 - One-on-one 

(1 Question)

  • Q1. Normal question related process

First Advantage Interview FAQs

How many rounds are there in First Advantage Customer Care Associate interview?
First Advantage interview process usually has 3 rounds. The most common rounds in the First Advantage interview process are HR, Aptitude Test and Technical.

Tell us how to improve this page.

First Advantage Customer Care Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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