Financial Ombudsman Service FOS Executive Interview Questions and Answers

Usual Questionnaire was asked Multiple Choice Questions.
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Q1. Tell me about yourself
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Q2. Strength and Weakness
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Q3. Sales process and how to tackle issues
Ans. 
Sales process involves prospecting, qualifying, presenting, handling objections, closing, and follow-up.
• Understand the customer's needs and pain points

• Build rapport and trust with the customer

• Present solutions that address the customer's needs

• Handle objections effectively by addressing concerns

• Close the sale by asking for the business

• Follow up with customers to ensure satisfaction and build long-term relationships
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Q4. How will you build relationships
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Q1. Reconciliation excel related
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Q2. Hlookup
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Q1. Vlookup in excel
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Q2. Piatable
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Q1. Balance sheet credit or debit
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Q2. Balance sheet
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Q1. What is p.t.o shaft and how many types of p.t.o ?
Ans. 
A P.T.O. shaft is a mechanical component used to transfer power from a tractor or vehicle to an attached implement. There are mainly two types of P.T.O. shafts: transmission P.T.O. and live P.T.O.
• Transmission P.T.O. shaft is directly connected to the transmission of the vehicle and operates at the same speed as the vehicle's engine.

• Live P.T.O. shaft is independent of the vehicle's transmission and can be engaged and di...read more
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Q2. What is T.P.M process
Ans. 
TPM (Total Productive Maintenance) is a proactive approach to maintenance that aims to maximize equipment effectiveness.
• TPM focuses on preventing breakdowns and improving overall equipment efficiency.

• It involves regular maintenance, cleaning, and inspection of equipment.

• TPM also includes training employees to take ownership of equipment maintenance.

• Example: Implementing TPM practices in a manufacturing plant to reduce
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Q3. What is maintenance and technical meaning
Ans. 
Maintenance is the process of ensuring that equipment and facilities are kept in good working condition, while technical meaning refers to the specific knowledge and skills required to perform maintenance tasks.
• Maintenance involves regular inspections, repairs, and replacements to prevent breakdowns and ensure optimal performance.

• Technical meaning in maintenance includes understanding equipment specifications, troubles...read more
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Q4. What type of maintenance
Ans. 
Preventive maintenance is crucial to ensure smooth operations and avoid costly breakdowns.
• Regularly inspecting equipment and machinery

• Performing routine maintenance tasks such as lubrication and cleaning

• Replacing worn-out parts before they fail

• Implementing a computerized maintenance management system (CMMS) to track maintenance activities

• Training staff on proper maintenance procedures
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Q5. Power transmission system components
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Q6. Clutch, gearbox, universal joint, propeller shaft, differential gear, axles.
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Aptitude ipitest in hindi language

Q1. One and one round only was held on Foxconn company in hr round
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Q1. What about your self
Ans. My name is sumit I work in vivo company sales executive
Answered by Sumit Kumar
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Q1. What do you like most about working here?
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Q2. What is your biggest strength?
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Q3. Why do we hire you?
Ans. For this role because of my relevant skills, experience, and passion for the industry
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Easy. Attention to detail required

Q1. Basic communication skills required
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