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ffreedom app Customer Relationship Executive Interview Questions and Answers

Updated 12 May 2023

ffreedom app Customer Relationship Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Talk 5 minutes about your native place ?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me yourself.
  • Q2. Tell me about transport market.
  • Ans. 

    The transport market refers to the industry that provides services related to the movement of goods and people from one place to another.

    • Includes various modes of transportation such as road, rail, air, and sea

    • Involves companies that offer transportation services like airlines, shipping companies, and logistics providers

    • Subject to regulations and policies set by government authorities

    • Impacted by factors like fuel price...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How you will sale products to the customer.
  • Ans. 

    I will use effective communication, product knowledge, and personalized recommendations to sell products to customers.

    • Build rapport with the customer to understand their needs and preferences

    • Highlight the features and benefits of the products that align with the customer's needs

    • Offer personalized recommendations based on the customer's preferences and budget

    • Address any concerns or objections the customer may have

    • Close ...

  • Answered by AI
  • Q2. If customer don't interested what you will do?
  • Ans. 

    I would try to understand the reason for their lack of interest and address their concerns to re-engage them.

    • Ask open-ended questions to uncover the root cause of disinterest

    • Listen actively to their feedback and concerns

    • Offer alternative solutions or incentives to regain their interest

    • Follow up with personalized communication to show that their feedback is valued

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence and be prepared.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Tell about yourself and problem solving of customer

Round 2 - HR 

(2 Questions)

  • Q1. How can you help zomato grow
  • Ans. 

    I can help Zomato grow by building strong relationships with restaurants, improving customer satisfaction, and increasing sales.

    • Developing partnerships with new restaurants to expand Zomato's network

    • Implementing marketing strategies to attract more customers to the platform

    • Collecting feedback from users to enhance the overall dining experience

    • Analyzing data to identify trends and opportunities for growth

    • Providing excel

  • Answered by AI
  • Q2. How will you solve customer issues
  • Ans. 

    I will listen to the customer, empathize with their situation, offer solutions within company guidelines, and follow up to ensure satisfaction.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's situation to show understanding and build rapport

    • Offer solutions within company guidelines to resolve the issue effectively

    • Follow up with the customer to ensure their satisfaction and address any fur

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service professional with a strong background in building relationships and resolving issues.

    • Over 5 years of experience in customer service roles

    • Skilled in communication and problem-solving

    • Proven track record of improving customer satisfaction

    • Familiar with CRM systems and tools

  • Answered by AI
  • Q2. Aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a good company for freshers too just go for this company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business related questions

Round 2 - HR 

(1 Question)

  • Q1. Parsal inquiry and last company activity
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

C+ Java , jQuery c#,.net

Round 2 - Technical 

(1 Question)

  • Q1. C, javascript, jQuery,c#,.net
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. You know about spinny
Round 2 - HR 

(1 Question)

  • Q1. Why spinny , what you know about driving

Interview Questionnaire 

7 Questions

  • Q1. Don't go for interview
  • Q2. It's a useless company
  • Q3. No value for employee
  • Ans. 

    The value of employees is crucial for the success of any organization.

    • Employees are the backbone of any organization.

    • Their skills, knowledge, and experience contribute to the growth of the company.

    • Organizations should invest in their employees by providing training and development opportunities.

    • Recognizing and rewarding employees for their hard work and achievements is important.

    • Employees who feel valued are more likel

  • Answered by AI
  • Q4. No Medical Claim Support
  • Q5. If you died while traveling , Nominee will get a big Zero
  • Ans. 

    Nominee will not get a big zero if I have made proper arrangements for insurance and other legal documents.

    • I have made sure to have a proper insurance policy that covers accidental death while traveling

    • I have appointed a nominee for all my financial accounts and assets

    • I have made a will that clearly states the distribution of my assets in case of my death

    • I have informed my family and nominee about all the legal documen...

  • Answered by AI
  • Q6. If your family members are need big treatment , this facility also they don't have
  • Q7. Such a hopeless company

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Bad Experience with wheels eye apparent from my one of the best TL we got before department change . After department change TL is such a fool .

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How did you tackle pressure in previous jobs
  • Q2. Why do you want to become CRM Executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, prepare questions based on your previous experience and role you are applying for

Interview Preparation Tips

Round: Resume Shortlist
Experience: My name is Gopal Shankar saw
From Mumbai Malad West
Age 24
Relationship married
Family members 8 me my wife mother sister brother or her 3 child

Round: Resume Shortlist
Experience: Education HSC pass
Computers knowledge basic
Experience 4 years retails adidad, Provogue, Reebok, ajmal, jaaz,
3 years working at moden menuf
2 years feild work as relationship executive

ffreedom app Interview FAQs

How many rounds are there in ffreedom app Customer Relationship Executive interview?
ffreedom app interview process usually has 2 rounds. The most common rounds in the ffreedom app interview process are Resume Shortlist and One-on-one Round.

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