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FCm Travel Solutions Key Account Manager Interview Questions and Answers

Updated 30 Apr 2021

FCm Travel Solutions Key Account Manager Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. How will you treat irated customers
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Offer a solution to their problem

    • Apologize for any inconvenience caused

    • Ensure that the customer is satisfied with the solution provided

  • Answered by AI
  • Q2. We have to first listen their problem and find the solution.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Past organization GDS experience
  • Q2. Self introduction and past organization experience
  • Q3. All the documents formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was a technical one but was majority a stress test it lasted for 1 hour and 10 minutes.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is your previous work experience, and how does it relate to your current role in the company?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. NAME ANY 5 US DOMESTIC AIRLINES?
  • Q2. NAME ANY 5 GDS

Interview Preparation Tips

Interview preparation tips for other job seekers - Get knowledge about geography, GMT time calculation etc.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. To tell about your self and over all experience and a manager or a tl will join and about the job profile , and lastly one more round with the TL
  • Q2. Tl round and later salary discussion,

Interview Preparation Tips

Topics to prepare for BCD Travel Senior Travel Consultant interview:
  • Airlines
  • gds
  • global connection
Interview preparation tips for other job seekers - Note: they will not disclose the salary properly, the salary is in variables, there is something like spp rating as per your work it will be given,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you provide details about your experience and introduce yourself?
  • Q2. S
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

A few fundamental questions concerning the geography of the world and the names of various airports.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Can you tell me about yourself and your previous experience?
  • Ans. 

    I am an experienced Senior Travel Consultant with a strong background in customer service and travel planning.

    • Over 5 years of experience in the travel industry

    • Expertise in creating customized travel itineraries for clients

    • Strong communication and interpersonal skills

    • Proficient in using travel booking systems such as Sabre and Amadeus

    • Previous experience working with a diverse range of clients, including corporate travel

  • Answered by AI
  • Q2. What was your best experience with your previous company?
  • Ans. 

    My best experience was successfully planning and executing a luxury cruise vacation for a group of 20 clients.

    • Received positive feedback from clients for exceeding their expectations

    • Coordinated with multiple vendors to ensure seamless travel arrangements

    • Managed unexpected issues during the trip with professionalism and efficiency

  • Answered by AI
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test ...........................

Round 2 - HR 

(2 Questions)

  • Q1. Self intro .................
  • Q2. Work experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Self intro,..................
  • Q2. Work experience, about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - good place to work and good luck
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. They asked the company and personal opinion, work and life accordingly shared my opinion.
  • Q2. They asked about what we likes and dislikes about the company!
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is an introduction to your profile?
  • Ans. 

    Experienced Senior Travel Consultant with a passion for creating unforgettable travel experiences.

    • Over 10 years of experience in the travel industry

    • Expertise in planning and booking travel arrangements

    • Strong customer service skills

    • Familiarity with various travel destinations and accommodations

    • Ability to handle complex travel itineraries

    • Proficient in using travel booking software such as Sabre or Amadeus

  • Answered by AI
  • Q2. Expectation about the company
  • Ans. 

    I expect the company to provide a supportive work environment, opportunities for growth, and a strong focus on customer satisfaction.

    • Expectation of a positive company culture

    • Opportunities for career advancement

    • Focus on customer service excellence

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous company roles and responsibilities
  • Ans. 

    Managed client travel bookings, provided recommendations, and resolved issues for previous company.

    • Managed client travel bookings

    • Provided recommendations for travel destinations and accommodations

    • Resolved issues related to travel arrangements

    • Collaborated with airlines, hotels, and tour operators

  • Answered by AI
  • Q2. GDS related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing do well all the best

FCm Travel Solutions Interview FAQs

How to prepare for FCm Travel Solutions Key Account Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FCm Travel Solutions. The most common topics and skills that interviewers at FCm Travel Solutions expect are CRM, Consulting, Event Management, Expense Management and Key Account Management.
What are the top questions asked in FCm Travel Solutions Key Account Manager interview?

Some of the top questions asked at the FCm Travel Solutions Key Account Manager interview -

  1. How will you treat irated custome...read more
  2. We have to first listen their problem and find the solutio...read more

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FCm Travel Solutions Key Account Manager Salary
based on 7 salaries
₹6.5 L/yr - ₹12.4 L/yr
At par with the average Key Account Manager Salary in India
View more details

FCm Travel Solutions Key Account Manager Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

Skill development

5.0

Work-life balance

3.0

Salary

4.0

Job security

4.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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