FabHotels Customer Success Executive Interview Questions and Answers for Experienced

Q1. Crucial quality of a sales person?
Ans. 
The crucial quality of a sales person is effective communication skills.
• Effective communication skills are essential for building rapport with clients and understanding their needs.

• A sales person should be able to clearly articulate the benefits and features of a product or service.

• Active listening is important to understand customer concerns and address them effectively.

• Negotiation and persuasion skills are crucial fo...read more
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Q2. Difference between sales and marketing?
Ans. 
Sales is the process of selling products or services while marketing is the process of creating awareness and interest in those products or services.
• Sales involves direct interaction with customers while marketing involves indirect communication through advertising, promotions, etc.

• Sales focuses on closing deals and generating revenue while marketing focuses on building brand image and customer loyalty.

• Sales is a short...read more
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Q1. Tell about convincing a customer
Ans. 
Convincing a customer requires understanding their needs and providing a solution that meets those needs.
• Listen actively to the customer's concerns and needs

• Provide relevant information and benefits of the product/service

• Address any objections or hesitations the customer may have

• Offer a solution that meets the customer's needs and budget

• Follow up with the customer to ensure satisfaction and address any further concerns
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Q2. Then relationshipanagement
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Q3. Personal details and work
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Q1. General questions
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Q2. About yourself and experience
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Dsa -> questions on trees, linked list, stack, dynamic programming

Leetcode medium to hard

Q1. Rain water trapping
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Q2. Bricks and ladder
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Polyfills,html,css basics,js intermediate level

There were 3 coding questions totally based on dsa- hard

Q1. Vertical Traversal
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Q2. Find the node with shortest distance
Ans. 
Use Dijkstra's algorithm to find the node with the shortest distance in a graph.
• Implement Dijkstra's algorithm to calculate the shortest distance from a starting node to all other nodes in the graph.

• Select the node with the smallest distance that has not been visited yet as the current node.

• Update the distances of neighboring nodes from the current node if the new distance is smaller than the previously recorded distan...read more
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Q1. Question based on oops
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Q2. Question based on OS
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