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Exl India Voice Process Executive Interview Questions and Answers

Updated 4 Jan 2023

Exl India Voice Process Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a highly motivated and experienced Voice Process Executive with a strong background in customer service and communication skills.

    • Over 5 years of experience in handling voice processes and providing excellent customer support

    • Proficient in using various CRM systems and call center software

    • Skilled in resolving customer complaints and ensuring customer satisfaction

    • Strong verbal and written communication skills

    • Ability ...

  • Answered by AI
  • Q2. Any future plans for studies
  • Ans. 

    Yes, I plan to pursue a Master's degree in Business Administration.

    • I have always been interested in business and management.

    • I believe that a Master's degree in Business Administration will help me advance in my career.

    • I am currently researching different programs and universities to find the best fit for me.

    • I plan to start my studies within the next two years.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fake anything in your resume and in interview and just be yourself speak confidently and you will be good to go

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About subject

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared , confident and just go with the flow.
Genpact interviews mostly take time but they are a good experience.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Your personality and your past experience
Round 2 - One-on-one 

(1 Question)

  • Q1. With the particular manager who needs specific person if they like it then final round for hr
Round 3 - HR 

(1 Question)

  • Q1. Related to salary , location , job title etc confirmation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and calm attitude with all rounds .. don't laugh , angry , friendly in with manager round because manager testing you in his/her way of style . Be calm , polite. Try to speak in both hinglish or english.

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is accounts payable
  • Ans. 

    Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.

    • Accounts payable is a liability account in the company's balance sheet.

    • It includes invoices from vendors for goods or services received but not yet paid for.

    • It is important to manage accounts payable to ensure timely payments and avoid late fees or damaged vendor relationships.

    • Examples of accounts payable i...

  • Answered by AI
  • Q2. Explain what is credit note?
  • Ans. 

    A credit note is a document issued by a seller to a buyer, indicating that a certain amount has been credited back to the buyer's account.

    • It is issued when goods are returned by the buyer or when the seller overcharges the buyer.

    • It serves as a proof of the transaction and helps in maintaining accurate records.

    • It includes details such as the date of issue, the name of the buyer and seller, the reason for issuing the cre...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If basic knowledge of core accounting is clear then specifically account's payable,accounts receivable then it's easy to crack

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is Accounts Payables?
  • Ans. 

    Accounts Payables is the amount a company owes to its vendors or suppliers for goods or services received.

    • It is a liability account in the company's balance sheet.

    • It includes invoices, bills, and other expenses that are yet to be paid.

    • AP is managed by the accounting department and is an important part of cash flow management.

    • Example: If a company purchases raw materials from a supplier on credit, the amount owed to the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself to the Interviewers. Prepare on we'll Basics .

I applied via capage.in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions related to CV and whether I am aware of the process in which I will be working

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing as such, be real, don't be fake, be smart while negotiating during the time of salary discussion, it would be time taking but one needs to be patient

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Accounting questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared for accounts if ua fresher

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What was my last experience
  • Q2. What is your salary expiation
  • Q3. As per company rule which suitable for me
Round 3 - One-on-one 

(2 Questions)

  • Q1. About banking experience
  • Q2. As per experience I explained

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good
Thanks to genpact

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Behavioral 

(1 Question)

  • Q1. According to my profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Good learnings and good environment and everyone supported any time my team with support everytime so good behaviour.
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Exl India Interview FAQs

How many rounds are there in Exl India Voice Process Executive interview?
Exl India interview process usually has 2 rounds. The most common rounds in the Exl India interview process are Resume Shortlist and One-on-one Round.

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Exl India Voice Process Executive Interview Process

based on 1 interview

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