Excetra Workspace Solutions Interview Questions and Answers

I would listen to the customer's concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.

• Listen actively to the customer's concerns

• Empathize with the customer and acknowledge their feelings

• Offer solutions or alternatives to address the issue

• Follow up with the customer to ensure their satisfaction

• Stay calm and professional throughout the interaction

Yes, I am open to relocating for the right opportunity.

• I am open to relocating for the right job opportunity

• I have experience moving for previous positions

• I am flexible and adaptable to new environments

Yes, I am willing to travel interstate for the role of AP Coordinator.

• I am open to traveling to different states to fulfill the responsibilities of the AP Coordinator role.

• I have previous experience traveling for work-related purposes.

• I am flexible and adaptable to new environments and locations.

• I understand the importance of attending conferences, meetings, and training sessions in different states.

I will promptly assess the situation, contact the necessary repair services, and communicate with tenants about the issue.

• Quickly assess the severity of the breakdown

• Contact appropriate repair services for immediate assistance

• Communicate with tenants about the issue and provide updates

• Ensure safety measures are in place during the emergency