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Aroon Aviation Services Customer Service Associate Interview Questions and Answers

Updated 22 Jun 2024

Aroon Aviation Services Customer Service Associate Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(6 Questions)

  • Q1. Introduction about yourself
  • Q2. What about your education
  • Q3. Why you working in this field
  • Q4. What is your motive
  • Q5. How can u manage customer if there is some dissatisfaction among customer
  • Ans. 

    I would listen to the customer's concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.

    • Listen actively to the customer's concerns

    • Empathize with the customer and acknowledge their feelings

    • Offer solutions or alternatives to address the issue

    • Follow up with the customer to ensure their satisfaction

    • Stay calm and professional throughout the interaction

  • Answered by AI
  • Q6. How can u manage your routine
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Taking interview one by one .
  • Q2. Introduce yourself , share experience .

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good but workers who manage the operations are not good . Thats why its declining otherwise Aroon Aviation gives job oppourtunity to job seekers , freshers its a good platform .

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Any related experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Are you comfortable to work in rotational shifts

Interview Preparation Tips

Topics to prepare for Aroon Aviation Services Customer Service Associate interview:
  • Aviation or hospitality knowledg
Interview preparation tips for other job seekers - Be go on interview need to be well groomed and basic aviation or hospitality knowledge

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. If you're planning to work with BVG I'm telling you it is going to be one of the biggest mistakes of your life. Just don't I'm not trying to demean them but if you want to know why I'm saying like this? Go...
  • Ans. 

    The interviewer expresses negative opinions about working at BVG India Ltd. at Lucknow Airport.

    • The interviewer warns against working at BVG India Ltd. at Lucknow Airport.

    • They mention specific individuals, Pawan Sir and Akash Tiwari, as being horrible and undeserving of their positions.

    • The interviewer suggests experiencing it firsthand to understand their perspective.

    • They conclude by wishing the best and praying for the

  • Answered by AI
  • Q2. What is your background
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you think of a time you went above and beyond for a customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview. They basically want to make sure you are a functioning human being.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General quotations,reasoning, maths etc

Round 3 - HR 

(1 Question)

  • Q1. About yourself, experience, knowledge about company or organization
Round 4 - Interaction with GM,ADM &BM 

(1 Question)

  • Q1. About yourself as well as about organization,Sales and marketing skills related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a well known organization in India and worldwide in pest management sector so first of all job seekers has to know about company profile,also they should have good communication skills.

I applied via Referral and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you switch the job
  • Q2. How can we trust about you give correct answer without cross-verify?
  • Ans. 

    I always ensure accuracy by double-checking information and seeking clarification when needed.

    • I have a strong attention to detail and take pride in providing accurate information.

    • I am not afraid to ask for clarification or seek additional resources to ensure accuracy.

    • I understand the importance of trust in customer service and strive to maintain it through honesty and transparency.

    • I have a track record of providing acc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1st take proper planning to ready for the interview to keep proper knowledge about the company also make some social awareness.

Aroon Aviation Services Interview FAQs

How many rounds are there in Aroon Aviation Services Customer Service Associate interview?
Aroon Aviation Services interview process usually has 1-2 rounds. The most common rounds in the Aroon Aviation Services interview process are One-on-one Round and HR.
What are the top questions asked in Aroon Aviation Services Customer Service Associate interview?

Some of the top questions asked at the Aroon Aviation Services Customer Service Associate interview -

  1. How can u manage customer if there is some dissatisfaction among custo...read more
  2. Taking interview one by on...read more

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Aroon Aviation Services Customer Service Associate Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Aroon Aviation Services Customer Service Associate Salary
based on 10 salaries
₹1.9 L/yr - ₹4 L/yr
9% less than the average Customer Service Associate Salary in India
View more details

Aroon Aviation Services Customer Service Associate Reviews and Ratings

based on 7 reviews

3.3/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.2

Salary

2.6

Job security

2.4

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 7 Reviews and Ratings
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