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I would listen to the customer's concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.
Listen actively to the customer's concerns
Empathize with the customer and acknowledge their feelings
Offer solutions or alternatives to address the issue
Follow up with the customer to ensure their satisfaction
Stay calm and professional throughout the interaction
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
Top trending discussions
posted on 13 Dec 2023
The interviewer expresses negative opinions about working at BVG India Ltd. at Lucknow Airport.
The interviewer warns against working at BVG India Ltd. at Lucknow Airport.
They mention specific individuals, Pawan Sir and Akash Tiwari, as being horrible and undeserving of their positions.
The interviewer suggests experiencing it firsthand to understand their perspective.
They conclude by wishing the best and praying for the
posted on 20 Apr 2024
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
posted on 22 Dec 2023
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.
General quotations,reasoning, maths etc
posted on 9 Sep 2020
I applied via Referral and was interviewed before Sep 2019. There were 3 interview rounds.
I always ensure accuracy by double-checking information and seeking clarification when needed.
I have a strong attention to detail and take pride in providing accurate information.
I am not afraid to ask for clarification or seek additional resources to ensure accuracy.
I understand the importance of trust in customer service and strive to maintain it through honesty and transparency.
I have a track record of providing acc...
based on 2 interviews
Interview experience
based on 7 reviews
Rating in categories
Customer Service Associate
10
salaries
| ₹2 L/yr - ₹4 L/yr |
C.S.A
8
salaries
| ₹2.2 L/yr - ₹3 L/yr |
Supervisor
7
salaries
| ₹2 L/yr - ₹3 L/yr |
Computer Operator
6
salaries
| ₹2.5 L/yr - ₹3.2 L/yr |
Data Entry Operator
6
salaries
| ₹2.7 L/yr - ₹3.5 L/yr |
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