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I would listen to the customer's concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.
Listen actively to the customer's concerns
Empathize with the customer and acknowledge their feelings
Offer solutions or alternatives to address the issue
Follow up with the customer to ensure their satisfaction
Stay calm and professional throughout the interaction
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
Aroon Aviation Services interview questions for popular designations
I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.
Unemployment in Bihar of youth generation
CSA stands for Customer Service Associate. Their job role involves assisting customers with inquiries, complaints, and providing information about products or services.
Assisting customers with inquiries and providing information
Resolving customer complaints and issues
Processing orders and returns
Maintaining customer records and databases
Upselling or cross-selling products or services
Ensuring customer satisfaction and r
Top trending discussions
I applied via Job Portal and was interviewed in Jul 2024. There were 2 interview rounds.
What is DBa role do when they find out issue on tablepsace
Oracle database is a relational database management system developed by Oracle Corporation.
Oracle database is used for storing and managing data in a structured format.
It supports SQL as a query language for accessing and manipulating data.
Oracle database offers features like data security, scalability, and high availability.
Examples of Oracle database editions include Oracle Database Standard Edition, Enterprise Editi
Oracle database architecture is a multi-tiered system with components like client, server, and storage.
Consists of physical and logical structures
Includes processes like SQL processing, memory management, and I/O management
Client communicates with server through SQL*Net
Server manages data storage and retrieval
Storage includes data files, control files, and redo log files
I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.
I applied via Shine and was interviewed before Jan 2022. There were 2 interview rounds.
I applied via Referral
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
based on 4 interviews
Interview experience
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Rating in categories
Customer Service Associate
10
salaries
| ₹2 L/yr - ₹4 L/yr |
C.S.A
8
salaries
| ₹2.2 L/yr - ₹3 L/yr |
Supervisor
7
salaries
| ₹2 L/yr - ₹3 L/yr |
Computer Operator
6
salaries
| ₹2.5 L/yr - ₹3.2 L/yr |
Data Entry Operator
6
salaries
| ₹2.7 L/yr - ₹3.5 L/yr |
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