Aroon Aviation Services Interview Questions and Answers

Unemployment in Bihar of youth generation

Q1. Why do you want to do this job
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Q2. What is the job role of CSA
Ans. 
CSA stands for Customer Service Associate. Their job role involves assisting customers with inquiries, complaints, and providing information about products or services.
• Assisting customers with inquiries and providing information

• Resolving customer complaints and issues

• Processing orders and returns

• Maintaining customer records and databases

• Upselling or cross-selling products or services

• Ensuring customer satisfaction and r
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Q1. Introduction about yourself
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Q2. What about your education
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Q3. Why you working in this field
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Q4. What is your motive
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Q5. How can u manage customer if there is some dissatisfaction among customer
Ans. 
I would listen to the customer's concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.
• Listen actively to the customer's concerns

• Empathize with the customer and acknowledge their feelings

• Offer solutions or alternatives to address the issue

• Follow up with the customer to ensure their satisfaction

• Stay calm and professional throughout the interaction
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Q6. How can u manage your routine
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Q1. What is your permanent address?
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Q2. Why do want to work in AirAsia
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Q3. What is your father's and mother's name?
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Q4. What is your name?
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Q1. Taking interview one by one .
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Q2. Introduce yourself , share experience .
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