Excel It Service Senior Technical Support Engineer Interview Questions and Answers

Normal aptitude questions they will ask

Program like palindrome, String reverse etc

Case study

Matrix question

It was Very Easy and HR was Very Friendly Nature

Q1. What Is OOOps and explain those?
Ans. 
OOOps stands for Out Of Order packets. It refers to packets that arrive at their destination out of sequence.
• OOOps can occur in network communication when packets are sent out of order and arrive at the destination in a different order than they were sent.

• This can lead to issues in data transmission and can cause delays in processing the information.

• One way to handle OOOps is by using sequence numbers in packets to ens...read more
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Q2. What is Exception Handling ?
Ans. 
Exception handling is a mechanism to handle runtime errors and prevent program crashes.
• It is a way to deal with unexpected errors or exceptional conditions in a program.

• Exceptions can be caught and handled using try-catch blocks.

• Common exceptions include NullPointerException, ArrayIndexOutOfBoundsException, and IOException.

• Handling exceptions properly can improve the robustness and reliability of a software application
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There was no aptitude test; we proceeded directly to coding questions.

Level 1, Level 2, and Level 3 questions of simple, medium, and hard difficulty.

Q1. Normal hr questions
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Q2. About yourself, etc
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Q1. More than technology,a senior recruiter asks where you stay which gali you stay,which temple is near by,what your husband do,getting into more personal and final he will ask your janam kundali and tell you...read more
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Q1. Senior recruiter will ask more personal questions
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Q1. Asked to explain about the Project in detail with the Architecture used and sprint plan wise task delivered.
Ans. Explained the architecture used and task handling as per the schedule and steps used for deployment.
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Q2. About Deployment Process
Ans. Based on the QA response this process has been handled in an proper way
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Q1. What about yourself?
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Q2. What is yours high qualification?
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General Assignment for grammar check

Q1. Introduction about your self
Ans. Should be polite and Confident while giving your answers
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Q2. BGC verification about your education and experience
Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
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Q3. Difference between RAM & ROM
Ans. Should say a few differences between both
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Q4. What are the typed of software that we use on our systems
Ans. Should say about the OS available in the market
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Q5. What was your expectations about salary
Ans. 
I expect a salary that reflects my skills, experience, and the industry standards for a Technical Support Engineer.
• Research industry standards: For example, the average salary for a Technical Support Engineer in my area is around $60,000 to $70,000.

• Consider my experience: With over 3 years in technical support, I believe a salary in the range of $65,000 to $75,000 is reasonable.

• Value of skills: My proficiency in troubl...read more
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